Family Ford, Inc. in Netcong, NJ, is a trusted destination for Ford vehicle needs, serving Netcong and nearby areas like Newton and Hackettstown. Customers appreciate the extensive selection of new and pre-owned Ford cars, trucks, and SUVs that cater to different lifestyles and budgets. Many reviews highlight the courteous and prompt service, with one customer praising the dealership for completing recall repairs conveniently and even returning the vehicle home. The sales team, especially a salesman known for going above and beyond, is noted for their helpfulness. The financing process is described as friendly and efficient. The service department receives high marks for honesty, straightforwardness, and reliability, with many customers trusting their maintenance suggestions. Family Ford also offers convenient vehicle pickup and drop-off for service. Overall, Family Ford, Inc. is recognized for delivering great value and a customer-centric experience, making it a preferred choice for automotive needs.
Great experience. Very helpful, John was knowledgeable and very easy to work with!
December 2025
What a great experience. As a small business owner my time is very precious. The team at Family Ford did a great job of getting me in and out, and not wasting any time in the whole buying process. I usually hate buying vehicles , but the customer service they provided made it simple, and enjoyable.
November 2025
I had the best experience at Family Ford buying my daughter her first car! Everyone at the dealership is very knowledgeable, kind and make you feel like family. From start to finish our experience was amazing!!!
