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January 2024 by Nelson Rodriguez
Good ?
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January 2024 by kaiyah campbell
I just wanted two braids something quick and simple and I decided to go here only because I didn't want to drive to Plainfield after getting off work. First off the owners customer service skills is very unprofessional all she kept doing was stopping my hair to make phone calls not only that the next day my hair was coming out the braids and I called her to see if she can fix it and her response was to put gel on it. The owner should appreciate her customers especially with them having to deal with that awful smell her shop has. I wouldn't go back here even if it was the only braiding shop left in NJ
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July 2023 by Jair Pittman
Terrible service! They were 1 hour late and show no empathy or respect for their clients time. I would not recommend this business to anyone. Business is business.Services: Braids
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May 2023 by K. valgreen
This place smells likeeee s h t i been here like 10 years ago and they still dont fix the bad smell even with doors open the ordor is soo strong eew yuck nasty disgusted
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May 2023 by Lotus
Me and my friend are waiting outside for almost 3 hrs when they claim that they open at 9:30 #be for real #lies
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January 2023 by nyahjah boykins
I was so disappointed with my service here I asked for something so simple and bintu was very rude when I walked in on the phone not even paying attention and rushing me out of the chair after I came to sit and pay my money to get a service. They are always late and nasty the way they treat their customers like we should feel welcomed and comfortable to get our hair done I am so hurt with the way she talked to me. I will NEVER send another person here again!
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January 2023 by Anthony Cromedy
Very rude, no greeting, and always on her phone! I’m talk about the owner. She has an attitude problem and very nasty!Service: Braids
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October 2022 by Courtney Paige
Don’t even waste your time or money. There are no appointments, you will be skipped in line for walk ins, the staff is argumentative and unprofessional if I could give 0 stars I would. Wasted 6 hours of sitting and waiting just to confront the owner about my spot in line and get attitude, yelled at and she called me her child for saying something back. HUGE WASTE OF TIME I bet they won’t stay open much longer?Services: Hair extensions
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August 2022 by Jenay C.
They literally braid way too tight no matter how many times you ask them not to. They pulled my hair out.
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July 2022 by peaceful london
The lady that owns it is very rude and they braid too tight! Don’t go here and waste your money.Service: Hairstyling
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June 2022 by Jenna A.
This place is an example of horrible customer service I've been braiding my hair here ever since I was a young kid (I'm still young) but let me tell you why I don't like this place half of the reviews here are a 100% right here cause I went through this many times myself I'm still getting my hair braided here because I have no choice and it's very close to my home the problem I have with them is the time they come they don't even live by their own store they literally live a hour or two hours away from New Brunswick and that's crazy nothing is wrong if you're far away from your shop but if you talk to customers and on google and say you open around 9-10 am and come one or two hours later is very messed up and that waste people time cause everyone has stuff to do I understand they live far but at least get your time right before I came there my hair was untangled but once I waited all that time it shrunk and got tangled cause the long time they took to come I hope this place closes down soon if they don't fix their time and their customer service
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March 2022 by Elizabeth A.
Horrible horrible horrible place to ever get your hair braided. PLEASE do not do it. Super unprofessional. "First come first served" rule is very biased and disorganized. You may end up waiting over 6 hours although you were the first person to arrive because of previous appointments. They do not take direction well and do whatever they want. They choose who to work on and who to prolong although you come in first. They are not experienced with natural hair at ALL. Hair must be straight or blow dried. I am very unhappy about my experience and my whole day has been wasted thinking I would get braids but then after 6 hours of waiting, and others getting ahead in line with no communication that it was WAY TOO TIGHT. Can lead to natural hair breakage. If you are tender headed or have a sensitive scalp don't even try it. Very very unhappy.
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November 2021 by Jess B.
the worst slowest dirtiest understaffed unprofessional business on the planet!!!! all these other reviews are spot on. i need say no more!
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November 2021 by LJ Hill
The shop has been horrible for years. Yet you try giving them another change thinking they'd get CUSTOMER SERVICE POLICY CORRECT. These hoochies don't even show up on time OR answer the phone. STOO GIVING THESE PPL BUSINESSService: Braids
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September 2021 by Monica J Mays MBA
Best place to get your hair braided .