Service and rental have no bridge between them and management enforces the division. Making it impossible to fully accomplish goals.
April 2023
This place is terrible, takes 30mins to fill my truck and another 30mins to find a guy to do so. Also the attendant yankee, need to be replace dude moves super slow and is unmotivated.
March 2023
Poor Management by Retail and Maintenance Shop. Rented a unit, picked up 3 units before I got one without an issue. Mechanics seemed unprofessional when I needed service. Spoke to shop maintenance manager, was very condescending but did solve myIssues. Will go to Penske or UHaul for future business needs.