Walgreens is a popular pharmacy and retail store that offers a wide range of services, from filling prescriptions to selling health and beauty products. However, customer experiences at the Walgreens location on Jersey Avenue in New Brunswick, New Jersey, have been mixed. Many customers have experienced issues with the handling of their mailed prescriptions, with packages often being misplaced or taking a long time to locate. The staff has been criticized for not being fully aware of the process for processing and distributing mailed medications, leading to frustration and inconvenience for customers. In addition to the prescription issues, customers have also reported other concerns, such as long wait times, items being out of stock, and a lack of cleanliness in the store. Some have even encountered individuals asking them for money while shopping, which raises concerns about the store's security and management. However, the pharmacy staff has also been praised for their professionalism and attention to detail, particularly when it comes to checking the timing and approval status of vaccinations. The store also offers a range of products and services, including free N95 masks provided by the government. Overall, the Walgreens on Jersey Avenue seems to be a mixed bag, with some positive aspects, such as the knowledgeable pharmacy staff, but also significant room for improvement in areas like customer service, prescription handling, and overall store management.
I took some headshots for my renewed passport and Sarah helped me today at this Walgreens. She is so professional and efficient that the service was essentially delivered in 10 minutes. She is very nice and friendly, I would recommend that everyone takes your passport photos at that Walgreens with Sarah!
June 2026
Great Walgreens store they help you with everything
April 2026
Sarah was very sweet and accommodated me despite me having multiple questions and my children being chaotic. She’s a great employee and shoes a lot of heart and care for customers
