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March 2024 by Michael Totten
Not a bad bank branch, overall. Took me a while to get used to them, but what do you expect in a city overrun with Democrats, anyway? Had been using another bank that prided themselves on convenience, but had become less and less convenient for me, over the years. So, after 12 years with td, I finally came back to Wachovia (now known as Wells Fargo). Took a while to set everything up, and get used to their rules, but now everything is working for me, at this branch, in New Brunswick. Have 4 accounts with them, and use them for getting single dollar bills, quarter rolls and cash (for bus fares, tips, taxi rides, pool games, and now gasoline, for my newly-purchased, 21-year-old, gasoline-burning Honda Accord, that I paid only $2,000 for, less than 2 months ago). As a senior who still works, occasionally (and regularly "beats the hell out of" twenty-something guys, in game after game, often undefeated, on a pool table), this bank works for me...for now. (And the $325 bonus they gave me, for switching to this bank, didn't hurt either! Ha ha ha ha ha...)
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July 2023 by GeePee's Closet
The beautiful Ashlie assisted us today and she was patient, kind and attentive. We had a very good experience.Thank you Lady. Wells Fargo please give her a raise. Thank you again.
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June 2023 by Gaby Martinez Cabrera
Terrible service to make matters worse, they never answer calls when their fatal help is needed
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April 2023 by J M
Slow customer service.
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March 2023 by Raquel Nicole
Went to this branch to open an account and was told they weren’t opening accounts today because they were short staffed, meanwhile there was a banker at a desk doing nothing. That was my first experience with this bank and it was a negative one. Another bank now has my business. Bad example of customer service!!
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August 2022 by Frank Sosoo
The manager don’t care about nobody but himself
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February 2021 by The Watcher
I like this bank , they always do they best to help you if you have a problem with your credit or debit card
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November 2020 by Natasha Smith
DO NOT reply to the email scammers who are responding to these posts. They emailed me — and then asked for my address and phone to “verify” my review. I’ve reported them to Wells Fargo.This bank racially profiled me. I finally got a letter of apology (which is unheard of in the banking industry) after a friend of mine told a VP at Wells Fargo what happened to me. I have switched to Fidelity’s cash management account. No ATM, overdraft, or check fees. Much better experience.
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October 2020 by Enes Turan
Today was important for me. Staff are helpful, friendly, kind. They are not playing role. They are amazing. Thank you guys
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June 2019 by Bridget Skinner
This is third time now I've had to cancel my card, change my pin and dispute several ATM transactions on my checking and savings account. Each of these times the card was in my possession. And 90% of the tellers tried to claim it must be my boyfriend stealing my money or listed off a number of reasons it has to be MY fault that their bank has security issues. I went into the bank and the teller laughed in my face and asked me why I was so serious. Maybe because hundreds of dollars were being stolen from me? The second claim didn't go through and they tried to say there were no fraudulent indicators. I had to call again and scream for ten minutes until they reopened the claim and realized the first teller made a mistake and that's why it was denied. The customer service and security of Wells Fargo has alarmed me and I want everyone to be aware that this is the way they treat their customers. I will be closing my account as I don't trust it in their bank anymore. What's stopping my next card from being hacked? The bank isn't going to do anything clearly. Except try to place blame everywhere but on themselves when security should be their responsibility. I will be spreading the word and I hope you all do the same.
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October 2018 by Lynn Cox
This branch is closed and it says nothing on their website about it. Wasted trip!
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April 2018 by Palani Kay
Bad traffic today sunday
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June 2016 by Luis B
Most friendly staff I've ever interacted with at a bank! There's always a steady foot traffic in here, but no one's ever waiting too long!
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May 2016 by Luciano Peralta
Good service
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April 2016 by Abel Lopez
nice staff
