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December 2023 by juan pujols
The customer service is terrific. The store agents are very polite and your bakery is tops. If I could, I would go there every morning just for the bread and pies!
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October 2023 by Aida A
Very clean and organized. The staff know their products well. All the shelves are well-stocked. They have early hours for seniors and pickup parking spots.
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October 2023 by Ozma of Oz
Pickup for groceries are obnoxiously SLOW. I usually wait about 20 mins from time you say "HERE". Today they forgot an entire bag. I phoned and they said they'll refund the items. Cmon New Milford. You can staff better.
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October 2023 by Naomi Sprung
Their order pickup is really pretty bad. You can sit in your car for 40 minutes- to an hour waiting, even though you’re told that it’s ready. Today we didn’t wait too long, but the guy brought out the crates and just left them behind the trunk. They used to at least, load them into your car for you. He left a huge trolley locked behind the trunk and we had to unload them, move the crates, and drag the trolley away so that we could back out of our spot. Come on Shoprite! You can do better!!
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September 2023 by siddanth rai
Great store. They sell fruits, vegetables, meat, dairy products and many other products. Register your phone number to get additional discount.The staff is friendly and helpful. They have self check out option. Parking should not be an issue, they have ample space.
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September 2023 by Angela Rosenfeld
I would buy pretty great sandwiches here at the deli section. The sign says, “made to order”.I only came once every other month. The staff, especially the Filipino woman with black hair and the baseball cap, became lazy. I wouldn’t have written this review if she hadn’t walked up to me and my husband and lied to us. She said there was no more bread and said to pick a sandwich from the cooler. I wanted the chicken cutlet option. She said they didn’t have that, only grilled. I was okay with grilled but she didn’t want to make it.I believed her when she said they ran out of everything, no problem, until I saw that there was more bread and everything else. She didn’t want to make my food when I’m always polite to her.
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September 2023 by Joe Stacked
never ever use their curbside pick up service. their employees and manager are very rude. I was just inquiring about how much longer it would take and the lady snapped at me over the phone saying "however long they need they will bring it out to you when its ready" and the manager came out like a KAREN complaining about my parking when there is NO other customers waiting for a curbside order.
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September 2023 by Kat Cabrera
I just had to give my customer experience with Demaris (may have spelled it wrong) and Darnelle. These are top notch employees. Everytime I come to this store these are the best check out lines. They are such kind and wonderful people that make shopping at ShopRite a great experience everytime. Their care and welcoming attitude is what every employee in this store should aspire to. Going to the supermarket can be a bit of a pain, but whenever they help check me out I feel comfortable and tended well to. I just wanted to take the time out to give them their flowers and let corporate know these two are great employees that make their customers feel welcome and tended to with optimal care. Demaris being bilingual is also a plus for us spanish speaking customers! And Darnelles sweet demeanor and helpfulness made my day! Thank you Demaris and Darnelle!
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July 2023 by Maria Rufino
The extremely skinny very old in the face woman is racist! She will be on top on me as I’m checking out all the time yet doesn’t do the same to anyone else! When I said something to her she was really nasty and unprofessional she definitely requires further customer service training. Next time this occurs I will contact corporate. She makes me feel uneasy and unwelcome! Everyone else during self check out are nice and helpful.
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July 2023 by Aidan Grivas
This is my favorite supermarket around me. It's newly renovated. food is always fresh. Has great variety of options
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June 2023 by Melanie Marcus
Clean updated store. Pricing is decent for the area. Their pick-up and delivery program is great but a little expensive at $13 a deliver (plus tip etc)
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April 2023 by F S
HOW DO YOU OUT PORK AND HALAL TOGETHER!! This is AFTER WE SPOKE TO YOU AND SAID REMOVE , this is a direct insult to the community!! Take this sign down!!
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April 2023 by Kevin Mager
I waited outside for customer pick up for an hour I get it takes a while to load orders but the service is mediocre at best but the people seem to understanding justifying my three star review don’t go here for a quick online shop from home pick up go here for actual shopping as there inside service seems to be okay
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March 2023 by The Critical J.
Amazing new shop rite that moved from river rd! They have a great layout and the staff is very nice! They keep the place clean and there's tons of parking!
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March 2023 by Maureen Branca
Shop Rite, if I am bagging my own groceries, and I am paying at the same time, please tell the checker not to stand there annoyed that I am struggling to get this all done as quickly as possible. They can be kind, or they can offer to help. Also, completing my transaction on the pin pad for me (without asking) and then placing my credit card on the small shelf while I am bagging is not helpful. Is it too much trouble to hand it to me? I almost left me card there as I was rushing to get everything done. Also, please don't tell me that I can check myself out. By doing that, the employee standing there will usually have to come over about twice a visit to adjust something. Thank you.