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November 2023 by Serafina Rizzo
Patrick was wonderful today! My husband went in desperately needing a phone, when his first option wasn’t a choice he quickly came up with a back up plan and he had a new phone shortly thereafter! He set it all up for him and taught him some nifty tricks!!
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November 2023 by Courtney Carroll
Andy was amazing with getting my whole family new phones. He set them all up and is very knowledgeable on everything. Ask for him when you go into this store.
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November 2023 by Yeva Feldman
I came inoday to get a new phone , I had the pleasure of dealing with Andy . He was very nice and took his time explaining everything to me and didn't make me feel bad about any of the questions I had . He was more than happy to help and very attentive . If I could give him 6 stars I would .
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October 2023 by Holly Savino
Andy was very knowledgeable about the devices & very helpful picking out & upgrading both my device & my plan. I will definitely refer my friends & family to him as well as return in the future as a long time customer. His customer service was great.
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September 2023 by Connie Garipoli
Andy is the best. Explained everything to us An absolute wonderful experience. Very professional and made it an enjoyable experience. Would recommend him to everyone.
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September 2023 by Christine Rath
Andy was extremely patient, resourceful, and helpful. He was able to answer all questions and support all changes. Wonderful asset to this Verizon facility!
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September 2023 by Courtney Lockhart
Andy was very helpful. Process of transferring information and trade-in was super easy! He followed up and answered all our questions!
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September 2023 by Adrienne Hill
Andy was super helpful transferring me over from my 6 year old Galaxy. He found me an excellent promotion, helped me to get rid of something unnecessary I was paying for and showed me I could get a teacher discount. He gave me a discount on my accessories as well! Excellent service!
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September 2023 by Carla Uzel
Andy was so helpful in switching our family over to Verizon, setting up our new phones and connecting our fios. He answered all of our questions with a ton of patience. I would highly recommend this store and Andy for all his personal attention.
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August 2023 by Arlette Spang
We had an excellent experience at this store. Jack is incredibly knowledgeable and spent a great deal of time helping us upgrade a phone, review and update our plans, and create a new apple account. Jack was patient and professional while addressing our list of needs.I highly recommend working with Jack and this location.
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August 2023 by Lisa Castronovo
Jack is amazing and has been a saint, having to deal with me and my family for all these years not just as family-friends, but as loyal Verizon customers. He is extremely knowledgeable in this field, esp. with the ever-changing technological advances in electronics. He’s honest and I appreciate that. I just recently damaged my phone while on vacation, and he was able to order my new one and have it ready for me when I returned to the country. We have an electrician…a plumber…a handyman…and we have Jack, our phone guy. Everyone needs a “Jack”.☺️
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August 2023 by GlorLi
My phone stopped working and I needed help . Every time I go to these Verizon stores it’s always such a long process . I came in today and had this young kid named Andy help me . He was Fantastic and explained things so well , I was blown away with the patience this kid has . He was very kind and resolved my phone problem . New Milford has gained a new customer I just hope Andy stays for a while because he was so nice and I left feeling great and am so glad I met him . Ask for Andy when you come in he will take care care of all your Verizon needs .
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August 2023 by elaine frawley
Patrick is the best person I have ever worked with at Verizon. He went over and above what anyone else would do to solve billing issues on my new phone and other issues with my account. Would have taken me hours with customer service without his help. Highly recommend the New Milford location and Patrick!!
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August 2023 by Dalya Berger
Andy was so patient and incredibly professional and helpful. He helped us with a new phone for our son, got us signed up for Verizon Fios and helped us transfer everything, all while saving us lots of money! He spent many hours with us and did it with a smile on his face the whole time.
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June 2023 by Nicole Ellenbogen
Came into the store. All the employees are so helpful and polite. Today I dealt with Andy, he was so kind and helpful and went above and beyond to try and help me !! Whenever I need a new phone or devices I come to them because they’re great. They are so much better than the corporate stores because they are so personable and there is no wait time at all!
