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November 2024 by Valeria Acosta
They didn't want to serve us. Very bad!
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September 2024 by tupak013
Best bank to use in the U.S.A.
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June 2024 by Johan S
If you can avoid this bank do it. Try somewhere else.
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May 2024 by Nelly Hurtado
Horrible experience at this branch. My husband and I went to open an account. The lady said she was not giving any appointments as they were very busy but that she would call us back later that day with a date and time. As she did not call us, we came back another day to inquiry about it. As soon as we entered the bank, same lady told us to get out because we were blocking the door in the most angry and arrogant tone possible. At this point I wanted to leave ( honestly, who wants to stay and open and account after being treated like garbage) but my husband wanted to wait and give them one more chance. As soon as my husband turn came and one of the representatives started the process to open the account, she got a call saying that they were too busy to open new accounts because they have to prioritize their existing customers and just to tell my husband that they would call him or just to come back another day. Don't waste time with this bank. If you go to chase, Tdbank or Capital One Bank it is a completely different experience.
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February 2024 by Francisco Vicente
Seems like no one can answer the phone after calling repeatedly.
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February 2024 by Pedro Cassange (Z)
More or less good.
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December 2023 by Peggy H.
My self, and my two adult daughters, all have accounts at Bank of America. Both of my daughters accounts were made when they were minors, so my name is attached to their accounts. We never bothered to remove my name now that they are adults. My younger daughter is mentally ill and got tricked on social media and ended up getting scammed. Her account went -$2300. I called Bank of America to file a claim, and to let them know she was scammed after a few weeks they zeroed out the negative account and closed it. , Which was fine. Today we realized that they went into my other daughters account and took the $2300 from her account! She had nothing to do with the scamming and it's only because my name was on all three of our accounts, and I didn't have enough money in my account. I guess so they took it from my older daughter. I've been a loyal customer for more than 20 years and neither me nor my daughters did anything wrong. We were the victims of a scam by some stranger and we are now the victims of robbery by Bank of America because they stole $2300 from my Daughter's account. There is so much more that I could tell you. I was on the phone for three hours the other day, trying to straighten this out with four different associates, and each one of them had a different story to tell me and none of them really made sense. today when I called I was given more miss information I'm disgusted and so angry! My older daughter had nothing to do with this and they had the nerve to go into her account and take $2300 because my mentally ill daughter got tricked online by some scammer. I'm telling everybody I know not to use Bank of America and I'll be all over social media with this as well. This is wrong.
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November 2023 by Pier-L-Grand (Pier-L-Grand)
More or less good.
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September 2023 by Betania Lopes
Best bank in the USA!
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July 2023 by Geraldo Cabral
Very bad, there are no people to attend quickly and the appointment takes more than 1 or 2 months to be attended
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April 2023 by Veronica Talavera
Came today bank around 3pm and teller lady was giving me dirty looks before I even got counter and then when I did she had nasty attitude she didn't want attend me I could tell she was racist I pray God she gets fired unbelievable
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February 2023 by Abdo KL
Terrible experience with a female teller in her late 40s. She was rude. Not helpful at all as if she was doing favors for others for free.She was treating other customers who speak her language nicely but acted in a hyper way when she was trying to serve me.I complained to the manager about her behaviors and she assured that she would talk to her. I also promised her that I won't come to that branch again after that terrible service.
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November 2022 by Muspect Tv (MannY G)
Fast service, also 4 A.T.M.s machines available at this location.
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June 2022 by MultiMrPockets
Staff are friendly, there just not enough tellers.Constantly 30 or more in line.
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February 2022 by natally De Oliveira
A good bank accessible to everyone.
Meets all expectations.
