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September 2024 by Suraj D.
These guys stole $80 worth of my mother's groceries and told me we don't care . They hang up on and won't do their job and run their cameras . Anyone else has issue as I'm make state complaints and filling suit against theft of material and more if any one else is facing these issues with these thieves contact me to looking the state complaints and suit
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July 2024 by Isiah R.
If anyone gets towed by this company please hurry up & get your car before they have a chance to steal all of your belongings smh they took over 1k of valuables from my car & it is not the first time !! even took a Cadillac converter from one of my cars in the past , this is the most unprofessional towing business in the city of Newark Hands down !!
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June 2024 by Allysa D.
if I could give zero stars I would. After i was tboned my car was towed and impounded here. by the time I got my police report and release it would've been $700+ for a totaled car -_- just for me to get my belongings I had to pay $150 and surrender the title. I go into my car to get my things and my brand new ear buds amongst other items are missing. (I knew for a fact they were in the car since i grabbed those and my keys only minutes before getting hit.) As if my car accident wasn't traumatic enough, in one of the most vulnerable times of my life not only did they steal out of my card but charged me to get the little bit of things I had left. What a way to kick someone while they're down.
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April 2024 by Claudia D.
Would have given no stars if I could, my daughter had her car parked on the street across from a friend house in Newark, someone broke the windows over night they towed the car because the address was not from Newark. When my daughter went to get the car she was charged almost 350.00 dollars. She was not blocking any driveway nor parking on ilegal parking. I try to call and ask about the chargers while I was on hold I clearly hear the conversation that she was overcharged, however the men that spoke on the phone with me stated that there was no overcharge. I don't even think they should have towed the car. I guess they kind of things happens in Newark, they could easily have people braking the cars windows so they can tow it and over charge people. How disgusting this system is I am one more tax payer that got ripped off one more time. JUST DISGUSTED, DISAPPOINTED. HOW CAN THIS PEOPLE LIVE WITH THEMSELVES!!!!
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March 2024 by Courtney H.
There have been a ton of bad reviews, which scared me going there but my experience could not have gone better. They made it as easy and pleasant as possible! As long as you fix the problem in order to get a release there will be no issues! Very good experience, very good.
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January 2024 by Mendy Tambor
Nasty guys, hold you up for no reason, charging for nothing, only cash accepted.
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January 2024 by Tina Gavilanes
Josh is rude as hell.
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January 2024 by Sedrick Celestin
I legit would’ve gave this place no stars but unfortunately I have to give them a star. If your car gets towed here I can almost guarantee that it will either be stolen from or broken too based off my experience from my car being towed here twice. The worst case scenario is your car is damaged like mine was because all they are going to do is say it is not their fault and to make a complaint. Now I have to fix hundreds of dollars to my vehicle.
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November 2023 by Kirt Cole
Reading the reviews will have you going crazy about what’s gonna happen next I had my car towed here a couple of days ago I feared the worst I almost didn’t make it to 22 Franklin st in time to get the release and I got to Dente like 10 after they was closed I begged and pleaded with the guy to let me get the car and as I was just about to stop he let me get the car price was $298 to get the car but I was just happy to get my damn car so 3 stars for the customer service being that I inconvenience them but that price can’t get you 5
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October 2023 by Believing Joy
This place is unbelievable. My sister was visiting New Jersey from Pennsylvania and her car got stolen. When she tried to go and pick up her vehicle this place wanted $400 to have it released. She’s a young single female in her 20s and could not afford $400 as she was not expecting this car to get stolen. She also has a car note on this vehicle which was due around the same time so there was no way she would be able to afford her car note, car insurance, the $400 to have it released as well as the hundreds of dollars to have it towed back to Pennsylvania as the car was out of commission. When I called this place for her they told me the only way to have them waive the towing fee is if she was carjacked and that she would need a police report stating that she was carjacked. What a total rip off. Judging from the reviews, they have more than likely stolen every part of the vehicle already anyway. This place needs to be investigated and closed down ASAP
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August 2023 by Tim Storck
We sent a driver to pickup a vehicle. They refused to release the vehicle and only accepted bank checks or cash. We had a credit card and were willing to sign. Additionally, prices went up by the day
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August 2023 by karina k.
They are good people. I know they get a lot of angry people who are pissed to have no car and sometimes it's not their fault, but they don't get credit for doing a service as the State of NJ operates when they tow a car. They can't help but work w the police and policies for example to get a police release for a towed car in an accident or situation that requires some legal reason to have the police intercede or release a vehicle. Dealing w Newark police (some staff are quite mean) is another story. When you call Newark police you have to first ask if your car is there (if your car was towed from Newark) and then you have to pick up a release report from Newark police station at 22 Franklin Street, Newark and talk to an officer who will decide to send you up to floor 3 to get your report. That's the release papers. But if you also need a police report you have to go outside to another part of the building and get the report there if the car was in an accident and you pay like 5 cents a page. But I had a really great experience w Dente Brothers and their kindness to help me really made me have hope in humanity. Thank you Anthony Sr. And Dente Brothers for helping me when I was down bc of a driver who killed my car at no fault of my own. You really all meant a lot to me. They also care for stray cats which is always near and dear my heart after rescuing so many strays in newark and irvington and East Orange NJ.
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July 2023 by Alissa Green (Lisa /AG.)
Disrespectful people who will tell you one thing over the phone, then act dumb in person. Heard one employee called a customer a "black money" while I was there. They should work on their people skills. Meanwhile, They don't know I'm a secret shopper and get paid to critique businesses. In the process they stole my plates and junked my car while i was in the hospital Police stated 1 plate was towed on my car. Im now pursuing legal advice. Horrible workers. The entire business full of crooks... with the UncleTom black guy servant doing the owners dirty ... on his "yes master mode"I said what I said. Don't know how they sleep at night.
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July 2023 by Ronnee M
Didn’t have my car towed by them, however HORRIBLE, HORRIBLE EMPLOYEES! Their tow drivers drive very recklessly, running red lights, etc. That one mid-age female that answered the phone while I was trying to make a complaint about their employee driving reckless, causing me to press on my brakes extremely hard with my child in the back! Refused to give a name, and kept hanging up on me while calling me a “bitch” because I asked for manager/owner’s information!! Newark is trifling to use this distasteful company!
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July 2023 by Michael Louis
Frank put his hands on me. Because dente brothers Damage my car. I Had to make a police report. Now Process of sue. For my car and frank put his hands on me. All because they was wrong
