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April 2024 by Siera D
Of course this is a major Dunkin. It’s right by major highways and businesses. But the staff is all one race and they’re nasty! The service is trash, the coffee is trash. Depends on who knows you and they’ll make your coffee right. The snackin bacon is a nice portion but is cold majority of the time!!!! They need a different race of workers here because honey this is a mess
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February 2024 by BOBBY BELTON
Delicious
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December 2023 by Deanna Thompson
The staff were friendly. The location is clean for the most part. I didn't like the fact that they hardly had any
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November 2023 by Maribel Hernandez
Atmosphere? Be careful of people soliciting right before you walk-in. The service and food is decent with timeliness, the workers are careful with your orders too. They make sure you're handed the correct order which I appreciate.
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November 2023 by K. Grant
This has got to be the worst Dunkin. When I order 10 minutes ahead on the app it's still not ready, then most of the time it's wrong. I go in and homeless people are begging inside while I'm ordering. They spend more time worrying about the drive through customers than those at the counter. You have to ask for light and regular sugar if you want light and sweet otherwise you'll be sent into a sugar coma. Today I stood at the counter for 5 minutes while everyone else took care of the drive thru when I only wanted a muffin in a bag not toasted. Only to have someone walk up and say wait some more. If you have time go to the DD at Lukoil on Rt 21 so much better service.
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September 2023 by Mary Perkins
Something was lost in translation. I had a hard time hearing the young lady taking my order. Apparently the speaker was not in good working order. And as a result, I received more than I ordered, and did not receive what I actually wanted. That was fine, however, I was not really pleased with my $16.00 'breakfast' of double bacon, double hash browns and two coffees.The bacon was good but cold, the hash browns were greasy, cold, and tasted like everything that was ever cooked in the fryer grease. The coffee was extremely hot and so full that I had to pour some out so that I could add sugar and cream myself. I have never been so disappointed in D&D. This location, (close to Newark International Airport long term parking), needs to be cleaned up and updated. It is too busy for the poor condition that it is in.
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August 2023 by Empress Reign
Sometimes, the drive thru and enhance is awkward getting in one way in and out, but it's worth it. The food is delicious and fresh!
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July 2023 by Al
Ya need to fire the man that works your Night Shift he has no customer service he’s always sleeping and idk why he always claims he can’t scan the Dunkin app ridiculous get rid of him working Monday July 10 3:40
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July 2023 by Anna Devitt
This store is always clean. Coffee is always fresh and made perfectly.
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May 2023 by Brandon Clarke (Josh)
Bagels tasted really good, although I should've bought a drink first lmao
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April 2023 by vanessa Coggins
It's very slow when you're in a rush. Seemed like they only catered quickly to drive thru. Latte was Luke warm.
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April 2023 by Mac
Service is very horrible in the morning. poor communication, very rude, and impatient. Language barrier is very hard and when you ask them to repeat the order they refuse. Staff needs more training.
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April 2023 by latrese Mcnair
Service is very horrible in the morning. poor communication, very rude, and impatient. Language barrier is very hard and when you ask them to repeat the order they refuse. Staff needs more training.
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April 2023 by Asad Khan
drive thru at 4 am good quality was so good I hada write a review ???
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April 2023 by John Smith
Kind folks opened up early for us. The food was great, and the service was quick!