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January 2024 by Morning
You can literally sit here and be the only person in the store and the employees will stand around talking and no one will ask you if you need help...people have looked me dead in my face and kept walking...
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January 2024 by Mari Esco
I have been trying to reach someone on the phone since 10:30am at the Newark location on Market St. Absolutely, no response. At 3pm, someone finally answered "Sabrina". Sabrina could not be bothered with assisting and locatingan item for me. I was transferred to "John" who was able to help me and locate the item I was searching for. It took a total of 3 mins. Thanks John!I don't know how Sabrina still has a job. Seems like anyone with a pulse can get a job at Footlocker. It's a dam shame.
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October 2023 by Dez Will
Perfect I walked out with what I was looking for & more. It took probably 20 min. for me to purchase a pair of the jordan 6's a matching joggers outfit & a t-shirt for $340 ?. The staff was great. That'll have to be one of my top stores to run in if I'm looking for any new fits or kicks aaayyyyyeeeee.
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October 2023 by Kamillah Harrison
Called but no one seems to ever answer the phone
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August 2023 by Wigberly Fernandez
Great customer service. Fast and clean. Very friendly in the front desk!
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July 2023 by Wigberly “Bely” Fernandez
Great customer service. Fast and clean. Very friendly in the front desk!
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July 2023 by 9NER 4EVER
Honestly, the service here surprisingly is good. Hope it stays that way. Their selection importantly I believe can have its seasons when its good or not. But very nice, clean, spacious place. Wish them well at this location.
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April 2023 by ashley gonzalez
Jae was awesome she greeted me when I came in and also walked to me as I was looking and asked me if I needed help, in which I did so she helped me pick out 2 pairs of sneakers!! Awesome customer service!
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April 2023 by Hayat AlAmr
Poor costumer service from, Jayanna M. I bought a pair of shoes online and came to this location for a refund, because the shoes did not fit. However, instead of awarding me the full price she only awarded half. I had to call footlocker costumer service to receive the rest of the refund. She clearly saw my phone and the full price, why she proceeded to award only half? I have no idea. Something is clearly going on with the system, or they are not training their employees properly. No parking, terrible atmosphere, terrible costumer service, nobody greets you. In short, go to the mall.
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April 2023 by John Bridgeforth
Always stock never leave empty handed
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April 2023 by Donnel Johnson
Clean respectful
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December 2022 by Influence Getem
They did good
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August 2022 by Champs Construction Contractors LLC
Good store. Nice and efficient employees.
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July 2022 by Villeman Greenidge
Had a situation to deal with and went straight to the manager and she handled it as a well trained personnel I thanked he so much she was excellent ?up to herShe also checked me out
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June 2022 by Sheryl Jefferson
Awesome sales persons
