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December 2020 by Janine B.
I had to give 1 star I rather give negative stars MY PERSONAL EXPERIENCE DO NOT BUY ANYTHING FROM HERE.... So I try to support local and black owned businesses as much as possible but these morons make it hard. Long story.... So I went to buy a refrigerator from them. Found one cost me $300 with tax and delivery cost me $345 altogether. So they told me when I purchased it no refunds. 90 day warranty if anything happens. If they can't fix it they will replace it. Ok cool. 1 week later the refrigerator part stops getting cold. The freezer is over freezing food. So this happens Thursday Thanksgiving Day. Ok they are closed. Friday I didn't get to call them was busy all day. I call Saturday morning as soon as they open. Spoke to a lady told her what's going on with the refrigerator. Ok she said she will send someone to check it out. No one came Saturday . According to Google they open at 11:30 Sunday. I called Sunday. No one is answering so I'm assuming they are closed. I call Monday 1st in the morning. Tell the lady no one came Saturday. She apologized and said he was out late he couldn't make it. But no one bothered to call me and tell me that Saturday. So she said that I will be the 1st person they come to Monday. A repairman should be there btw 1230 and 1. Someone comes at 145 . Mind you I'm at work Monday. I called my daughter asked her did they fix it. She said no the guy said he will be back in 1 hr. 430 I call my daughter back. No one comes back. I called H and M. Explained to them someone came said they will be back in 1 hr never came back. They assured me that if he said he's coming back he will be back. Well you guess it. HE NEVER CAME BACK Tuesday I call them again. Explain that the repairman never came back. Now I'm pissed but trying to be patient. Guy said ok I'm be there today. HE NEVER CAME Today I went to the store. At this point I don't care about no money back just come get this refrigerator and I want my money back. Now guess who's here fixing my refrigerator. I'm taking them to small claims court them. I shouldn't have to go through all of this for them to fix something that they keep saying is a simple fix.
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June 2020 by Terry Pickett
Good experience .Great furniture & I will go back for a livingroom set.
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March 2020 by Chris Owusu
BAAAADDDDD EXPERIENCE I JUST HAD WITH THIS CO.PLS BE SURE OF WHAT YOU GETTING FROM THIS SHOP.JUST A WORD OF ADVICE PEOPLE
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October 2019 by Kalimah Copeland
Call about my dryer was given a time In swhich was an hour past the time had the nerve to call me and Ask me what’s wrong with the dryer I asked him aren’t you supposed to come in he came and looked at the dryer told me he’ll be back In 45 min and never came back called me and said something came up and he’ll be here the next day at 11-1130 called at 12 to find out why he isn’t here and express how unprofessional it was and he got on the phone and said he can’t do the job he just can’t do No explanation or anything just lazy would not recommend
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July 2019 by Rasheeda Scott
I brought a refrigerator on 7-19-19 which is a lemon. It only worked for 3 days. They sent some guy to fix it and it clunked out again 3 days later. The repair man was suppose to come back out today 7-26-19 to fix it once I got off work and after 2 hours of waiting for him just stopped answering his phone. All my kids food is going bad. Horrible professionalism. I will be returning to the store on Monday to hopefully get my money back cause I just dont want to take anymore chances with the business.
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March 2019 by Brian smith
Need to clean the refrigerators more but overall not bad . Little more customer service if it's not the owner of the place it's a headache talking to everyone else
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October 2018 by Striving Heart
I order from them a Lot. Just reordered a new king size bed. I had my other from them since 2012. They are good, I like them.
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August 2018 by Roddell Smith
Very professional and they were on time with my stove
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July 2017 by shardaa chisolm
They took 2 weeks to deliver my refrigerator and I only live up the street
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June 2017 by Rabiyyah Quddus
Reasonable pricing
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February 2017 by lovely brown
HORIBLE DO NOT SHOP HERE AT ALL NO CUSTOMER SERVICE WHAT SO EVER!!!!!! GOT ONLY HALF MY ORDER AND ALOT OF FALSE DELIVERY TIMES FOR THE OTHER HALF. THEY TOLD ME THEY WERE AROUND THE CORNER A WHOLE HOUR LATER NO SHOW SO I WENT THERE AND THEY WERE CLOSED! DO NOT WASTE YOUR TIME AND MONEY BECAUSE THEY DON'T DO REFUND
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January 2017 by Aisha Deas
On time and the prices are fair