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September 2023 by Amarillys Pares
I had a big problem with my account and the girl naya was so helpful she explained everything I needed to do and all in all she is great!.. Thanks Naya
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February 2023 by Kohcoa Kibibijaweta
The clerks there were not professional enough. They continued conversations between one another while simultaneously helping me see what was the best upgrade for myself. The one that was "directly" helping me answered multiple personal calls on her cell phone without excusing herself...or apologizing when she did resume "helping" me.
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February 2023 by La-Quanna Smith
The ladies there were very pleasant, helpful and did everything in ample time. Best customer service!! Two thumbs and five stars over here!!
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November 2022 by Delenisse Dominguez
Service is great , the girl was very helpful
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November 2022 by Cristobal Martinez
(Translated by Google) It is where I have my phone activated, phone offers and unbeatable rates, here I have all the options that I prefer, very friendly and cordial.. I like it..?(Original)Es dónde tengo mi teléfono activado, ofertas de teléfonos y tarifas inigualables, aquí tengo todas las opciones qué prefiero, muy amables y cordiales..Me gusta..?
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November 2022 by Justin Kabore
(Translated by Google) Very welcoming staff(Original)Très bon accueil le personnel
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March 2022 by WestLA O.
They suck - I wouldn't trust them with a little tyke phone. Calling their pathetic customer service is worst than having teeth pulled at the dentist or labor. Metro should be acquired by teenagers. Teens would run a corporation better than these folks. Supervisor John hung up on me. Supervisor Chris may have learned from John because he hung up on me too! They're both pathetic. I made METRO spend more than I was trying to save by occupying their time. Time is money SO fuq em! The CPUC needs to hear about METRO's MANDATORY connection FEES when upgrading DEVICES and the CONVIENTLY unavailable PAYMENT MACHINES that DO NOT EXIST in most locations. This seems like a SCAM so I'm going to ASK around. Imagine the MONEY they make from these FEE$ I gave those fuqers a survey ALRIGHT. All fuqing 0's. 1 for John 1 for Chris......
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June 2021 by Sobeida Rodriguez
(Translated by Google) The office manager was very kind. It solved me!(Original)Muy amable la encargada de la oficina. Me resolvió!
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April 2021 by Legarnd N.
Would not recommend this service at all. They will rip you off. Will toggle your internet speed down (even the hotspot you pay more money for) in favor of their higher paying clients.
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March 2021 by Victoria S.
Very unprofessional stores workers. Money charged for service that was not provided. I use to like Metro and have been their customer for almost 10 years. But it's time to switch to a provider that is more responsive to their customers needs. Sorry guys.
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November 2020 by Dawn P.
Customer service is horrible, very hard to get an actual person to speak to, and the automated system always hangs up on you. The service is just as bad. I am not sure how they are still in business.
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November 2020 by Ive lisse
Wonderful customer service
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October 2020 by Ivelisse Pena Genao
Wonderful customer service
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September 2020 by Ice Cream 101 C.
must read before you get robbed do yourself a favor and dont go to this store they are black and puerto rican and bunch of thiefs they over charged me 20$ stay away and read the rest of the reviews on here they are stealing peoples money check the recipet before you pay other wise your going for a ride .these monkeys are thiefsssss
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July 2020 by Crystal martinez
Computer was very slow and I felt like I got over charged for simple changes. But the customer service was excellent.....
