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February 2024 by Ranulfo Refigio cantu
Great customer service!? they help me with transfers and getting me setup with my new device. Thank you very much!
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December 2023 by Felicita Ramirez
Awesome customer service! Came in the store on Saturday with issues on my plan! The two young lady who was working there, help me and answer all inquiries. I was playing $95 for 1 line and 1 tablet. The young lady helped me to get a plan of $45 unlimited! Thank you!
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September 2023 by domingo Guachiac
Greatservice
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March 2023 by Victor Lliguisupa
Best customer service!! Helped with my Gmail
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February 2023 by Geovany Rodriguez
I lost my phone and i lost everything. The employees here was able to get my contact and pictures back on the new decide
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June 2022 by Rafael Grunon
Very helpful! Love the way they explain things to me! Store is very clean and smell good!
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May 2022 by Jeery Hjjii
Awesome service! Everytime I come here they help me with EVERYTHING! BOTH the young gentleman and lady are very nice!
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March 2022 by WestLA O.
They suck - I wouldn't trust them with a little tyke phone. Calling their pathetic customer service is worst than having teeth pulled at the dentist or labor. Metro should be acquired by teenagers. Teens would run a corporation better than these folks. Supervisor John hung up on me. Supervisor Chris may have learned from John because he hung up on me too! They're both pathetic. I made METRO spend more than I was trying to save by occupying their time. Time is money SO fuq em! The CPUC needs to hear about METRO's MANDATORY connection FEES when upgrading DEVICES and the CONVIENTLY unavailable PAYMENT MACHINES that DO NOT EXIST in most locations. This seems like a SCAM so I'm going to ASK around. Imagine the MONEY they make from these FEE$ I gave those fuqers a survey ALRIGHT. All fuqing 0's. 1 for John 1 for Chris......
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October 2021 by thegamesirpro09 099
Friendly and very helpful
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April 2021 by Nini Reys
This is by far the best metro store in the area!! Most metro store have rude, and lazy employee but not this location! They have employee that will actually help and try their best to fix any situation!! And the store smell ode good too!! Definitely will come back here ??
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March 2021 by Legarnd N.
Would not recommend this service at all. They will rip you off. Will toggle your internet speed down (even the hotspot you pay more money for) in favor of their higher paying clients.
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March 2021 by Victoria S.
Very unprofessional stores workers. Money charged for service that was not provided. I use to like Metro and have been their customer for almost 10 years. But it's time to switch to a provider that is more responsive to their customers needs. Sorry guys.
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December 2020 by Erica Rivas
Super friendly!! Great service
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November 2020 by Dawn P.
Customer service is horrible, very hard to get an actual person to speak to, and the automated system always hangs up on you. The service is just as bad. I am not sure how they are still in business.
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September 2020 by Ice Cream 101 C.
must read before you get robbed do yourself a favor and dont go to this store they are black and puerto rican and bunch of thiefs they over charged me 20$ stay away and read the rest of the reviews on here they are stealing peoples money check the recipet before you pay other wise your going for a ride .these monkeys are thiefsssss
