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August 2023 by Ann Kagdis
Personnel work hard to get appropriate information back to you ... ...May take a day but it it always accurate.....
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July 2023 by Jaquanna Hester
Ms.Jennifer is the best…response time is very quick and she’s very helpful
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July 2023 by Jeanette Brown
Terrible the website is horrible you call they got a attuide..
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March 2022 by Marilyn Sellers
If I could give a zero, I would. Years ago, NBEECU was a place of integrity and fidelity. Now, the representatives act as if they don't want to assist you. One was so rude that she yelled at me over the phone, which was very unprofessional and condescending. It's a shame that they get away with this poor work ethic. What can be done to improve this. If they don't want to work, they should find other employment.
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October 2021 by Liza M. López, Esq.
Terrible customer service. The last 2 times I was there, was treated really badly. I don’t recommend it. Representative refused to allow me to speak to the manager or provide the managers name.where does that happen? I would give 0 stars if I could.
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September 2021 by Dawn Howard
The the teller service with this transaction was horrible and negative from the start. At the end of the transaction I said thank you and she replied umm humm.... how unprofessional was she
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June 2021 by Nancy
The website is horrible how they changed it I can’t access my account balances
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January 2021 by Nancy Perez
The website is horrible how they changed it I can’t access my account balances
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January 2021 by Jhamellia Livingston
Don't even bother to transact with these jokers. The calls go unanswered and the customer rapport is very poor. Very horrible attitude and ghetto like
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February 2020 by JHAMEL MILLS
Don't even bother to transact with these jokers. The calls go unanswered and the customer rapport is very poor. Very horrible attitude and ghetto like
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January 2017 by Mia Hunt
They never answer the phone and when they finally do after hour of you calling they have attitudes!!!! horrible business
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November 2016 by Barbara Welch
The system always down.....
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October 2016 by Crystal Uqdah
They don't never answered the phone
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August 2016 by Ereka Sweat
There's an older woman there that's a teller that always seem like she's in a bad mood and she's not pleasant. I referred a co-worker there and she came to work complaining how the same teller was rude and nasty towards her. Bad business!!!!
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August 2015 by Gee Edwards
Was treated in a disrespectful manner by one of the tellers I reported her to management he even blew me off .
