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January 2024 by taiwo teniola (Comfy beauty secret LLC)
Very annoying bank
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January 2024 by bright osayande
I went to pay my credit card bill and the rude teller acted like she knows what she was doing. After I left the bank and the next day i had expected the amount I had deposited to reflect on my credit balance bringing my balance to $0. Instead the bank increased my credit card balance with $35 for missed payments. Meaning the rude teller was so stupid and so proud enough to ask for help or assistance from the supervisor and she messed up my credit score
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January 2024 by Samuel Infante
A disaster of a bank, I recommend anyone who wants to come to this office to change their mind and try to go to another one.
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December 2023 by Rafael Rivera
Cashier made me wait 20 minutes in line to deposit rolled coin then tells me the person that counts the coins ain't there bulls...
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August 2023 by King GazaRadio
Customer service is great here, only problem I have with this place is the atms not being accessible after hours & the drive thru atm seems to always have a problem. The most recent problem is the atm towards the left as soon as you walk in the back door, I've witnessed it out of service before but its been out of service for about 3 to 4 weeks now. Seems like management really doesn't care about this specific establishment. Its a complete shame.
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August 2023 by marley henry
This is the worst TD bank I’m literally watching 3 bankers on their phone or doing the bare minimum while there is over 5 people in the waiting area. Every facial expression they give you is as if they are disgusted to speak to you. They don’t answer questions. If they do, the reply will be “sign in and wait” or “i can’t answer that”
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August 2023 by Diamond Monique
This td really makes me wanna switch my bank I'm sitting In here as we speak and the wait and the unprofessionalism is crazy. I just came by to get a replacement card I went up to security to ask for information a manager intervenes and says he doesn't know he's security and I said oh ok can I ask u and a question and he tells me just to sign in he's busy and the rudeness of it was disgusting they all need to take training it's a way u greet your customers and speak to and with themThe representatives there today gave rude and not to recommend or comeback to this specific bank
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July 2023 by Google user
This td really makes me wanna switch my bank I'm sitting In here as we speak and the wait and the unprofessionalism is crazy. I just came by to get a replacement card I went up to security to ask for information a manager intervenes and says he doesn't know he's security and I said oh ok can I ask u and a question and he tells me just to sign in he's busy and the rudeness of it was disgusting they all need to take training it's a way u greet your customers and speak to and with them The representatives there today gave rude and not to recommend or comeback to this specific bank
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July 2023 by eri
was attended by a disrespectful female teller with nothing but attitude. if you actually want respect, real service, and to feel valued don’t come to this location, you’re better off going to mulberry st’s location.
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June 2023 by Patricia Oluku
Today, I had the worst experience of my life with the security guard and the customer representative at the TD Bank on Springfield Avenue, Newark NJ
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February 2023 by Ryan Lesane
Worst TD location I’ve ever been to. On one occasion I was told she wouldn’t give me a debit card because I had a previous over due account the current account I have is my only account with Td; the date she said it was open I wasn’t of age, I also received a debt card from a branch in Brooklyn, and when I called the number she advised me to contact the agent over the line was just as confused but went ahead and expedited a new card to me.My next visit I needed to deposit cash this location locked their indoor atm when they aren’t open which makes no senses to me so I used the drive thru which then ate my money.
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February 2023 by Zaleena Ali
Dennis need to act more professional as as bank teller he have No customer service work ethic at all (very rude)He’s always grumpy have a lot of attitude and never helpful,most of all he never have a smile on his face always serious
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February 2023 by do not use do not use
They need to leave the ATM accessible after hours. The other two TD Banks in Newark allow you to use your card to enter the ATM area but for some reason they deadbolt this place. This makes life very inconvenient.
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February 2023 by Newark Bicycle-Shop
They need to leave the ATM accessible after hours. The other two TD Banks in Newark allow you to use your card to enter the ATM area but for some reason they deadbolt this place. This makes life very inconvenient.
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February 2023 by Buffy Newsome
Upon walking into TD Bank for an issue I thought was big actually turn’d into something quite small Thanks to Ms. Andrea. She was polite, knowledgeable, super funny and professional all in one. This particular branch does gets crowded however, if Ms. Andrea or Mr. Phil asst you, your experience will be great! That’s the only reason this particular branch gets a five star because parking sucks, there’s an odor inside due to outdated carpeting and outside ATM seems to be broke quite often but again if you want accurate, quick service Ms. Andrea & Mr. Phil are most certainly your go to people.
