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September 2023 by Wanda R.
Efficient and effective. Fast too! Thank you! It was raining really bad outside and they even allowed me to stand inside until my Uber came.
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September 2023 by Christopher Crissien
Notary takes minimum 30 mins. Wouldve paid more just to save time.Aug31 3pm ... Bryan and one other guy were there. Other guy not trained at all. Not his fault.
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August 2023 by Teddy Evans ASL
AVOID THIS STORE! I ordered something from the Gap and it was sent by UPS, to this store for pick up. When I got there she tells me there's a $5 fee? What? I paid for the product and for shopping!!! When I asked "$5 for what" she tells me because "it's not in our system". I refused to pay and she called her "manager" who actually told her to take the package back. (She knew better) I DID NOT and WOULD NOT have paid. Total SCAM!!!
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May 2023 by Shyrel James
My experience at this location was very professional. I would like to say that Bryan assisted me in retrieving my package from United Airlines. He, I must say acted in a professional manner and would recommend him highly.
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April 2023 by Brad K.
The evening was chilly, with a light sprinkling of rain misting the air. I had an event to attend in the area, but before I could go, I needed to drop off an Amazon package at the UPS store. Luckily, the store was conveniently located on my route.I walked briskly into the store, the sound of the raindrops tapping against the storefront accompanying me. The staff were fast and friendly, quickly taking my package and processing it with ease. As I stepped back out into the misty evening, I couldn't help but feel grateful for the UPS store's convenient location. The little victory of dropping off the package had made my day a little smoother, and for that, I was thankful.
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April 2023 by Welnys Taveras
I usually come here to get basic work done for my business as well as personal matters, A gentleman by the name of Moss recently tried to make me use the computer to log into my email to print something that I already sent to their email PRINT that is on their business card. He then insisted that he cannot use that process to print which I kindly reminded him I had a 15 page business plan printed there less than a week ago with the owner in the morning. Please reconsider using this UPS store when the owner is not operating it for the employees are trying to overcharged than refund the transaction to possibly pocket the proceeds
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April 2023 by Teddy Gianni
You can't use the copy machine to print copies, you have to use the computer. Why? "Because it's not self serve" even though the girl behind the counter is doing nothing but sitting there.
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April 2023 by Ivo Pletikosić
Polite, efficient, helpful, relaxed. Feels different than many similar stores.
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April 2023 by Darius West
Excellent service! I was helped by Nada, she was very friendly, helpful, patient and thorough in answering all of my questions regarding shipping service. She deserves a RAISE!!!
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April 2023 by Tania H
horrible service, they don’t have the services listed, counter girl is busy continuing conversations to help anyone. waste of time
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February 2023 by Osinachi Onukogu
Nada is the store manager. She is organized, bubbled, and reliable. A packaged was "lost". She walked me through filing a claim. She called me to let me know the status of my claim and the results. We are all busy and tend to forget what is important to us. She would call at least once a week to provide updates.Also, two months ago I needed to mail important documents via certified mail. It needed to be postmarked on that day. My computer was being difficult, and the store was closing for the day. I begged and pleaded; I was on the brink of tears. Luckily, they stayed and helped. I don' t remember their names but one guy is Jamaican, and the other associate is of Latin descent (I asked).
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February 2023 by Ron Stratford
Greedy and disreputable. Newark has no lack of honest pack and ship stores. We recommend finding anyone else for your shipping needs.
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December 2022 by Baaria Alleyne
I mostly go to retuen Amazon packages and my experience is always quick and efficient! Great customer service and staff is very helpful and patient explaining nuances like whether packaging is required or getting a hold of my qr codes. Notary services is a PLUS and great location.
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December 2022 by Nick Crespo
Sometimes people need to learn to listen and not to just hear what they want when a customer is inquiring. Very rude. I think her name was nala. Needs to find some cheer during the holiday season. Very unprofessional
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December 2022 by Raaha
I went here for notary services and it was quick and painless.
