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February 2024 by Simply Mooch
This post office so ghetto from the co workers down to management very unprofessional.
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October 2023 by Mecca Gettis
Ayesha is always polite and very knowledgeable of the service she provides. The line was long but she got through it really fast , so impressive. The place is clean No complaints !
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October 2023 by John Peters
The front entrance door of my building is secured and stays locked. The Mailboxes are present and kept lock. 10/12/23 at 5:50pm this post lady dump a pile of mail which include someone passport on the floor outside of secured area and walked away. She has access to the building and key for the mailboxes. Can’t file a complaint because you can’t reach anyone at the vaillburg post, and secondly they are super disgusting and rude. Poor customer service
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October 2023 by Bettys Cristia
AYESHA She's a girl who works here who has a very bad attitude and never wants to take care of me, take action with your employees
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July 2023 by The Mrs.
This place stole certified mail that was going to my daughter, I reported it and they keep closing out each case because it makes them look bad, they have so far closed it out 3 times with no update. I got the letter sent certified mail on 5/17/23 and since then it has not left their location as per tracking and they closed out each case I open up on them to report the theft. DO NOT GO HERE A BUNCH OF THIEVES!!!!! Dont worry I will reopen another case and this time go to the POST MASTER FOR HELP if I can give 0 stars I would
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June 2023 by Girlie Happy
This place stole certified mail that was going to my daughter, I reported it and they keep closing out each case because it makes them look bad, they have so far closed it out 3 times with no update. I got the letter sent certified mail on 5/17/23 and since then it has not left their location as per tracking and they closed out each case I open up on them to report the theft. DO NOT GO HERE A BUNCH OF THIEVES!!!!! Dont worry I will reopen another case and this time go to the POST MASTER FOR HELP if I can give 0 stars I would
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May 2023 by Shalonda Gwynn
Absolutely atrocious! Packages hardly ever get delivered to my house mail an envelope stand a better chance at being delivered but packages boxes manila envelopes hardly ever stand a chance. The staff is terrible. No respect do not want to work. No type of customer service. That makes you proud to live in the community. It is absolutely sickening and embarrassing. This office needs to be shut down or fire all of the staff and hire all new staff that are actually glad to have a job and serve the community.
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April 2023 by Ang Dixon
BE ALERT Most of United Postal EMPLOYEE’S Are STEALING Items Being Mailed. From vailsburg post office On Tuesday March 28,2023 I stop in to mail an envelope. Clerk 3 took the item put the stamp on, she then told me it will arrived to the destination Friday 3/31/2023. Well I got a call from the person I sent the letter to only for him to say the content was stolen because an empty letter they received. I will filled a complain with the better business bureau. Most of the United Postal workers are thieves, it’s disgusting how majority of them are. So many of them pleaded guilty for gift card and other items last year. Be aware
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February 2023 by Shanna'sRandomWorld
Closing before 5 pm , 4:44 and they are already closing . Learn some professional, or put that you guys close 5pm sometimes 10-15 minutes early depending on how fast we want to .This place use to be good ! It is horrible now , the old man in here is grumpy and the women are rude . The only respectable women here was the lady with the braids. If you hate your job , just quit ! You are in the customer service business!
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December 2022 by H Shah
I went to this post office and the lunch seems to be all day. Love to have this kind a of government job.
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June 2022 by JQ Bass
WORST POST OFFICE EVER! They don’t deliver packages! Pls someone report this! I call USPS about a package and they have not done nothing as far as refund or assistance! I can’t never trust USPS.
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June 2022 by Cyber Tiger
This post is like. They steal people mail. They don’t want to deliver mail. Play game with the mail the state supose to. Investigate everyone in this post office they pay them for what. Exactly People try to received their mail the mailmen keep lying
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March 2022 by TANYA C.
This post office is the worst post office ever! They lost almost ever package I had delivered here!
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March 2022 by A & B AUTO
This is the worst post office I have ever been to , too many times my tracking number show delivered but never received , i go to the post office all what they can do just give you the 1800 number to call and open case , i create case couple of times but no respond , my business address is only one block a way from the post office , they have to change all the stuff
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February 2022 by Monique J.
The worst USPS location! They don't deliver packages, when you go to pick up they can't find packages, don't leave pick up slips. They give incorrect responses to questions. The line is always long and the wait is ridiculous! Avoid if possible!!
