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March 2024 by Frederick “Freddy” B*******
Very nice ?
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February 2024 by Kirkland Hairston
Prescription was ready, no delay!
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October 2023 by Coco B.
They close at 12:00 midnight but they wouldn't let anyone in after 11:30pm. When I asked why not ..this raggedy officer said he has to go on lunch break .. in the last 30 minutes of the shift. Very nonchalant and arrogant I must admit. I couldn't believe it! I had to document this. I was about to spend $50 in there. Money lost for Walgreens and another loss for the black officers/community poorly doing their job. It's soo sad and unfortunate! We deserve better
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September 2023 by Phyllis O.
This Walgreens is awful customer service is awful Wait for medication is awful everything about this store is awful including the people that works there
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January 2023 by Empress Lea
Awesome customer service
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October 2022 by J B.
Was just there rude pharmacy worker. My husband was in there This weekend to fill a prescriptions. They would not fill his prescription because they told him that he did not have insurance which he did. I went in there today to see what was going on and sure enough she said he did not have insurance showed her the card that he did she could not understand what happened. This is why I do not shop in this Walgreens. mMy husband also said very rude workers and he refuses to go there again.
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February 2022 by Carlos Samayoa
Shelves empty
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January 2022 by Mariana A.
Schedule my booster shot 2 weeks in advance and when the day came the store said it was temporarily closed. They offered me to transfer me to a different store which they did and I was told I had to schedule an appointment again in that different location. They are so unprofessional. I realized now why this store has so many bad reviews. DONT GO THERE!
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November 2021 by Destiny Hodge
THEY NEVER EVER PICK UP THERE PHONE ITS DISGUSTING! Literally waited a hour a half once for someone to pick up this is a ongoing issue
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June 2021 by Carina R.
I honestly wish I could give it negative stars!! In general I love Walgreens and have never had a complaint until I came across this Walgreens at 361 Bergen in Newark NJ. Walgreens offers COVID testing free of charge. I know because I scheduled my COVID test at one in Rockaway NJ and it took no longer than 2 mins and they were amazing!! However the same could not be said for this one in Newark!! My husband and I are flying out of the country on Sunday and had to get tested. However I had to find a Walgreens near his job to accommodate his schedule with the 3day prior window given. Even though the appointment was booked and approved online, this Walgreens waited until my husband arrived for the test after it had been book several days prior. They go on to tell my husband that he could not take the test because there was a problem with billing his insurance. Mind you he always get his prescription from Walgreens without any problem. They go on to tell my husband that the COVID test cost $11.99 so he asks if he can just pay out of pocket. The woman tells him no that its past his appointment time and his best option now is go to a clinic so he can use his insurance. So that leaves us frantically looking for another location to get him tested in order to meet the deadline!! Completely and utterly disappointed and disgusted with the Walgreens at 361 Bergen at Newark NJ. I don't know what underhanded business is being contacted at that Walgreens but I would recommend headquarters look into It. I definitely will not be doing further business at that location and recommend everyone stay away unless you want to deal with the same unnecessary nonsense!!!!
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February 2021 by Lauretta Hamilton
This is very unprofessional pharmacy,there’s a person by the name of MARLENE she very, very nasty & unprofessional, what happens to the customer is right she’s nasty, mad cause she underpaid , she’s NASTY,NASTY,NASTY _ _ _ _H.The Pharmacist was there & she was laughing.They are the most UNPROFESSIONAL ORGANIZATION that fills prescriptions!!!
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February 2021 by Linda R.
Mistakes and unprofessional still holding on the phone 20 minutes The pharmacist here make a lot of mistakes. This is the 3rd time I was given the wrong prescription. My doctor changed the dosage of my medication and when I refilled the prescription they gave me the wrong dosage. This has happened more than once. In addition, when you call the pharmacy they do not answer the phone. They pick of the phone and say please hold several times without checking to see if you can hold. Then after holding for several minutes they stop picking up the phone and just allow the phone to ring. This is very unprofessional and I will be changing pharmacies.
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March 2020 by Quayshanae P.
This store is in dire need of more employees! , they don't have any customer service. the manager mattew was very helpful but the customer service person Caroleeen is very rude and unprofessional. Don't waste your time tryna make a quick purchase you'll be there for at least an hour
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December 2019 by Eileen F.
Inefficient, incompetent, unprofessional. That sums it up. They have zero respect for customers time and privacy. Whenever I picked up an Rx the staff walk around like chickens w/o a head searching on walls and bins. Highly disorganized and rude. This pharmacy should be shut down for HIPAA violations alone.
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October 2019 by Cyn B.
I could not believe my ears (and eyes). I stopped in Walgreens on Bergen street in Newark this past Friday to have my son's Rx filled. We get to the line and as we walked up we could hear the female employee behind the pick up counter arguing with a customer. He told her she is always rude and asked to speak with a manager. The Manager appeared and the women continued to argue with the male customer. The customer said "if you don't like your job then get another". The female employee then said "you should get off Medicaid". Omg! The customer told her that he is a tax payer and he's entitled to receive government assistance. HOW DARE SHE BLURT OUT THAT MANS BUSINESS. The was a total HIPPA violation and she should have been fired! Awful! And the manager should have insisted that she go home! Disgusting!!!!! Couldn't have been me, she would have been seeking employment! Just wrong!
