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November 2023 by Sam Gal
Does wells fargo practice "redlining?" Well used my card to order from a place that is not the usual place, but is a common vendor! So, call wells fargo because got a message during the transaction stating some type of fraud may have taken place! Screenshotted it! Wells Fargo customer service asks a few questions and then days that they did not do it!? After hanging try the transaction again and it says some type of error. They try one more ti.e and the transaction goes through! Then get a phone call from wells fargo saying that I should call them to verify my transaction! They are so backwards! Have thousands of dollars in their bank and they are worried about $80. Does wells fargo have fdic insurance, Does wells fargo.vigrously monitor the customer accounts in South orange, Verona, Maplewood, Livingston, etc. if you know what I mean? Won't let pic to be added! Redling customers in 2023?
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November 2023 by al khal
Bad customer service
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September 2023 by Vinnie Ransdell
Good banking service
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April 2018 by Helena McPherson
Terrible experience with Branch Manager Rukaya Rockson Bukari. She makes promises to handle account errors and doesn't follow through. She made my disabled fiance and I come back twice to settle an account error, then complained that we came to the bank too much. She didn't want me to sit next to him as he requested to close his account, and stated that I was influencing him to do so... she actually refused to close his account and said that regulations backed her up. No compassion, nor skills to handle a managerial role. Please remove her!!
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December 2017 by Alecia Higgins
Worst experience Ever. I had to go to a different branch just cause this branch felt like I.T was okay to make up they own rule about me taking out my own money. I will never go back here don't even deserve one star. Know better do better!!!!
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April 2017 by eric garner
Drug addict gaining entry inside to sit down while I'm using atm
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December 2016 by DONTCH YOUKNOWME
Great place
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May 2016 by Gregory P
Good to go
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May 2016 by Juan Hynes
Worst customer experience. I have an account and recently lost my ID and debit card with no money at hand I need access to my account they told me they could pull up information even though I had a ID that just recently expired Saturday the 30th and my SSN birth certificate and account information along with checks and statements I had to go a city away just to receive 40$ to replace my lost ID thank you Louis from South Orange Wells Fargo
