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August 2025 by Brielle Kehl
Extremely rude customer service. If something is in the wrong box a customer used, employees don't have to be nasty about it.
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May 2025 by Mike
Conveniently located at the center of Newton. There is plenty of parking just before the post office itself. There was no line when I went in and the postal employees were extremely friendly and got me on my way extremely fast!
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April 2025 by Christopher Spies
There has been multiple times that I have received tampered mail. My child was suppose to receive birthday money from his great grandparents, but instead the enveloped was received torn open and horribly taped shut. No money inside. This is not the first time our mail has been tampered with and I doubt it will be the last time. Grow some integrity you disgusting waste of tax money
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December 2024 by Matthew Fontana
Great experience going through a passport process. Was able to pick up the forms early, fill them out, and then show up at scheduled time for photo and paperwork. Made it extremely easy with kind and friendly staff
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December 2024 by mealy boo
My first time visiting this area , got here realized that I haven’t mail my future son in law Christmas gift.
So I ran inside One of the worker was not pleasant at all. But Pam attended to me. She was very nice and patient.
So the 5 star is for How Pam attended to me.
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November 2024 by Jacqulyn Potter
Wrote my house number on my mailbox in sharpie because it “wasn’t visible.” Not sure how it can be MORE visible short of adding flashing lights…
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June 2024 by C Storms
great staff it's small but convenient and in great walking distance
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March 2024 by Kira Hernandez
We had a very nice experience at the Newton post office. I’d like to shout out Lateefa for being kind and helpful!
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February 2024 by M H (Outlawed4Life)
They like to play games with your packages, beside workers being lazy and causing major delays on packages in not only this branch but USPS in general. There is a uncountable amount of times have they either lost my packages or refused to leave in my mailbox if it was small enough or get out of the truck to walk the whole 12ft across flat ground to leave it on my front porch if it won't fit in the box. So then they end up taking it back to the post office day after day saying no response at door of residence returned to post office. Which is a lie, since they never even got out of the door to knock which is on camera so I checked and they never so much as even open the door on the truck let alone get out an come knock on the door. Nonetheless we don't have any package restrictions such as leave only if someone present at residence or signature authorization. We have it set to leave on front porch or in mailbox if small enough. What a bunch of liars, even have them lie on the phone to me telling me nobody was home so they did not leave it when they did the same thing 6 times in a row so I wanted to call an see what they had to say when I already knew what was going on by checking informed delivery an reading what the status was. They were speechless when I told them that we do not have a hold unless resident present for delivery and had nothing to say when I said funny cause I was home I can show you on camera they never got out of the mail truck to knock on the door any of those 6 days saying knocked/no one present for delivery. After I told the manager that on the phone they just hung up on me because they knew the screwed up bad an got caught. It's really nice when you have a time sensitive package your supposed to receive by such and such date and your have LAZY employees and mail carriers out here playing games and not caring about your packages.TRUELY UNBELIEVABLE !SHAME ON YOU USPS !
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February 2024 by Tammy Allaman
Talked to Charles who was great, polite and helpful tracking down a package for me and it was in my mailbox within hours
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August 2023 by Ghetto Nanny (GhettoNanny)
There's this one hero of legend that works at this office. Some say he is unrivaled in his work ethic. Many have tried to match and all have failed. They call him the Undefeated of East.
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January 2023 by Pete Wilson
Was supposed to receive a package two days ago, keeps getting delayed, the customer service is a joke, can’t talk to a real person all I get is a robot voice telling me my package now might not arrive until new years. 0/10 of a service, will never use again, strongly recommend not using usps, use ups it’s cheaper and better anyway, and they actually give you information with your tracking number, like your package dimensions and weight, unlike usps
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December 2022 by Pablo Escobar
Was supposed to receive a package two days ago, keeps getting delayed, the customer service is a joke, can’t talk to a real person all I get is a robot voice telling me my package now might not arrive until new years. 0/10 of a service, will never use again, strongly recommend not using usps, use ups it’s cheaper and better anyway, and they actually give you information with your tracking number, like your package dimensions and weight, unlike usps
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December 2022 by Lori H.
The worst service I ever ever experienced I sent an express mail to a large business .The carrier did not know where the receptionist was or the offices needless to say after 2 attempts the carrier made ( to a wrong location ) . Carrie did not do their job ! There was a number listed on the express mail did not bother to call it ! My express mail was to be returned on the 17th . It was not ! Sat in the post office for 5 days after .The clerk would not listen when I originally was trying to explain where the carrier was to go . She cold not be bothered and was rude! I worked as a carrier for 10 years and have never seen anything like this .Calling the Post master to let him know hat has transpired and requesting a refund from the port office!
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September 2022 by Steven f Cekavic Jr
Thank you you guys rock
