Verizon, an authorized retailer operating as Wireless Zone®, provides a comprehensive selection of phone and wireless services. This location offers the latest devices with Verizon network coverage, including 5G service, tailored for both consumers and businesses. Customers appreciate the award-winning customer service, highlighting the helpful and knowledgeable staff. Many reviews praise individual team members such as Tracy, Danny, Ryan, and Matt for their exceptional service. Tracy has been recognized for her clear communication and willingness to assist with billing inquiries, even over the phone. Danny is noted for going above and beyond to meet customer needs, while Ryan is commended for his patience and kindness, particularly with less tech-savvy individuals. Matt is described as an outstanding technician who takes the time to ensure customer satisfaction and effectively troubleshoot any issues. Overall, the store is not just a place to purchase devices, but a community-focused retailer where proceeds from sales contribute to local initiatives. Customers consistently express their intent to return due to the positive experiences and support received.
I had an excellent experience today at this location. Tracy was kind, knowledgeable, and efficient !
July 2026
I can't say enough good things about store manager Gabriel. I lost my phone, forgot my Apple ID and Gabriel still got everything recovered and set me up with a new phone in less than an hour. HIGHLY recommended. A++++++++
July 2026
My wife had an issue with here iphone not receiving messages. We bought it in to Verizon in newton. We received excellent service from one there salesman named Dan. He was able to diagnose it within 10 min and solved the problem. Would definitely go back for any other purchases or issues! Thank you Dan!
