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February 2024 by Scott Neal
I wish I could give zero stars. This pharmacy is absolutely the worst. They have let us down time and time again. On the day my wife was released from the hospital after an open hysterectomy, we went straight to this pharmacy to get her prescription filled. There was an issue filling the prescription and they were waiting from a call back from someone, But they were unable to explain who this person was. My wife was fresh off of surgery and sitting in one of those little motorized carts. They made us wait 40 minutes, and finally came out and told us they discovered that my wife's surgeon has an expired license (which is absolutely not true. More likely, they keyed in the numbers of the license improperly.)We took the prescription back and took it to ShopRite in Newton. They ran the prescription and said that there was no issue and filled it right away. In the last few days, I have attempted to have my Repatha prescription filled three times, with about 2-3 days in between each attempt. I presented a coupon when the prescription was first filled that reduces the charge from $25 to $5. Upon my first attempt, they told me the coupon system is down so I have to pay full price. I told them I would give it a few days and come back and try it again. I did this, and they told me the coupon system is still down. I went back tonight to make a third attempt because tomorrow is the day I need to take the medication. It's an every two weeks injection. Again, they told me the coupon system is down, and that they have no idea when it will be back up. They told me the system is down for every single pharmacy, which I subsequently found out was a lie. Since I need the medication tomorrow, I was forced to pay full price. Paying $25 instead of $5 absolutely will not send me to the poor house, but how ridiculous that they can't get their crap together in the span of several days. I even presented my original coupon card from the prescriber, and they advised me that they already have it on file. To make a long story longer, I will never, and I mean never have another prescription filled at this pharmacy. Saying they are incompetent is putting it nicely. It may not even be the fault of the people behind the counter, but I will certainly never be coming back for prescriptions.
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September 2023 by gary muccino
One professional to another .. they are the Best , from pharmacist to assistants to front desk you are treated as though you really matter.
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July 2023 by June Bug
Friendly, fast and efficient staff who seems to like what they do. I lived in NYC for 30 years and rarely got service half this good. Nice people :)
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May 2023 by raymond ramanauskas
The best, friendly and efficient service I have ever recieved!! Beats Walgreens and CVS hands down!!
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January 2023 by Alex L
Maria and her team are awesome! Fast, friendly service with a smile, always happy to visit these ladies
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December 2022 by Ken R
The pharmacist Adobie and pharmacy tech Mary are phenomenal. Kind, caring, compassionate and professional they spent their valuable time tracking down affordable insulin after they found out that I was having trouble affording to fill my prescription. This time around they were able to find it for me and got my insurance to cover it completely. They worked tirelessly to help me and literally saved my life. They are truly the very best at what they do and are amazing individuals. Thank you so very much to Mary and Adobie.
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April 2022 by Joseph O
Excellent, polite service. They did me a huge favor when I ran out of my medications. They contacted my doctor and got my refills. Thank you.
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June 2021 by David von Doehren
Good people, always friendly & helpful either on phone or in store.
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May 2021 by M. H.
I called because of the astronomical amount my text message indicated. The person who answered the phone was annoyed to be answering questions and stated that my insurance would not cover my medication and, therefore, I would have to pay 3500% more than the actual cost through insurance. She insisted nothing could be done and hung up on me. When I called the doctors office they said the pharmacy should know to call them to straighten it out. I called back to the pharmacy and the same person said they would resubmit but my medication could end up costing up to $10,000. I straightened it out through my insurance and my doctors office. I came in two days later and as I was explaining the situation to the person checking me out, someone in a lab coat came from behind the counter and started changing the entire narrative. They said they heard the call and that the rude person I had dealt with had offered me coupons. This never happened. The lab coat person insisted on standing there and contradicting my account while making up details on the fly. Embarrassing for them. Unfortunately Walmart is the least expensive pharmacy in my area. The two stars are only for the very professional cashiers.
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May 2020 by Michelle S
I've been going here for years. Very helpful staff. Deborah is great!
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November 2019 by Jessica Craig
Over priced!!! Go to newton memorial hospital pharmacy I got my scripts filled for $22 when walmart was asking almost $100!!!
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June 2018 by Kate Bartholomew
Competitive prices. Friendly staff.
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September 2017 by maree mckernan
Love Wal-Mart pharmacy in Newton..I've been using them for over 8 years. The employees are always friendly and helpful!!