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December 2023 by AFS WORLD LLC
only by appointment
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December 2023 by Kimi
We are a shipper that uses FedEx Freight regularly and this terminal has one of the worst customer service agents answering the phones. Was trying to get a delivery appointment and it took over 15 minutes for a simple task.
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December 2023 by D G
When your freight has been lost I feel you shouldn't have to be talked down to because you go to the facility to track it down...bad business but what do you do!
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July 2023 by itzjarmith
Nothing good to said
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February 2023 by igor turlak
Had a freight item that was stuck here, customer had to pick it up from their location. Drove one hour to this location, employee tells him the package is lost before even checking, acts rude. Another employee overheard and checks for that parcel, and the item is there. Disrespectful and lazy, horrible customer service.
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February 2023 by Odiljon Ergashev
Bad location not friendly ???
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February 2023 by Peter Rivera
Nicole’s customer service is bottom of the barrel
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August 2022 by Chris Hughes
False advertising ! They advertise for a pick up in delivery driver for days and weekends off when I got there it was nights starting at midnight terminal to terminal ??
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August 2022 by Felix Bernard
Morning I just called thisMorning I just called this morningMorning I just called this morning and
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May 2022 by Jay Santana
Great place to work, they set you up for success, like most jobs, gotta put your time in and be patient,overall good career
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April 2022 by Nick Katzenberger
Trying to get a damage claim through for 5 months. Poor customer service.
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April 2021 by Cesar Medina
Nice people, excellent attention.
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April 2021 by Jacob Trevino
I don't normally write reviews, but this was pretty bad. They first tried to deliver after the scheduled hours that they themselves agreed to, so they had to take it back. Then they charged us for that. Fine. We rescheduled and they failed to deliver it. Something about it not being put into the system fast enough on their end. Then we rescheduled again and it didn't come...again. They claim there was construction on all streets leading to the site, which is not true. We work there and there was no construction in sight. We will see if the shipment ever makes it or not. The people we have been speaking with at this Elizabeth freight site, don't seem to be running things very well, which is a shame because FedEx typically has pretty high standards.
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April 2021 by Lou Velez
Easy pick up. 2 Thumbs Up
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November 2020 by EDDIE MCCREE
I was happy with the service of getting unloaded its totally different environment than west coast experience it was real fast and quick. Thanks FedEx of New Jersey
