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February 2024 by Juancho F.
Don't go to this store, they promised a lot of things to you and as soon as you are guessing to get the credit, discount, gift cards or whatever they offer to you, they don't give any or just give part of the things that they offered and the manager Kyle, kil , kile whatever is his name he don't help and he just don't want to answer for the things that their employees offered to the customers! Really bad service!
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February 2024 by brendan bartlett
I had a good experience here when I got my iphone 15 pro max, but finding out a few months later that they added the protection plan without my knowledge is scummy. I still have the employee who helped me with my account, and will be asking him why he decided to add it.
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February 2024 by Enma Leverone
Thanks for helping me with my cell phone, Agustín
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February 2024 by Avi E
James was super helpful in getting me the exact product I needed and for a great price. Highly recommend.
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January 2024 by Hector Mendez
Very satisfied with Raffy’s service. He was patient, kind and effective. Raffy is bilingual and helped us with everything we needed.
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January 2024 by Luis Matta
Great service from Emilio and Agustín, Im glad to choose this store.
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January 2024 by Gary Chen
Had some issues with a phone bought from amazon and Agustin was very professional and helped us out no problem. He even went out of his way to make sure that the data transferred over from the old phone and answered any questions I had regarding anything. Also was kind enough to offer us water while we waited for the data transfer and new phone setup. Service was very helpful and professional. Would recommend coming to this store and asking Agustin for help!
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November 2023 by TheReal Magoot
Great customer service helped us out figured out our problem in minutes
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November 2023 by Sleepy
Emilio and Kyle really helped us out today and gave us everything we needed + more while also saving money. My mom was really stressed out prior to getting here and they really set the tone for customer service with giving her what she needed and calming her down.
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November 2023 by Autumn Walker
Great service Kyle and Emilio were great helped me after bad experience at American Dream. Highly recommend this location
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November 2023 by alice roscitt
Agustin helped me a lot today with my lost phone. Great customer service!
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October 2023 by Bonnie McChesney
Excellent experience dealing with Jay with our upgrade. She took the time to explain everything and had lots of patience with our questions and setting up 4 phones. Highly recommend going to this T-Mobile.
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September 2023 by Moises leon lopez
After 45 min waitting to be helped, and 5 guys behind the counter having a conversation and laughing, we decided to leave the store and go to Best Buy to buy my new phone.I cant believe me and my wife spend almost an hour and no one offered us help.
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September 2023 by Ryzelle Nowicki
Agustin and Emilio was very helpful!I was not an easy customer today, as I was already annoyed with the sales rep I dealt with at T-Mobile in regards to my promo that we received in the mail. Our orders were cancelled twice! Finally, we ended up with Agustin and he helped us so much! Not to mentioned, Emilio was very helpful as well! Definitely, recommended these two guys! Kudos to y’all!
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September 2023 by Victoria B.
Thanks Jay and Raffy for helping my dad to switch his business plan over from AT&T. Kyle was also a great help in getting all of the new phones. Jay is great. She is smart, was doing all of the phones at once, and is so sweet. Thanks again guys, we had awful experiences at other companies and we really appreciate the help we received.