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January 2024 by Deborah Williams
I just called the store in Bergen NJ the gentleman was rude and he hung up the phone on me. I have been a customer for some time paid off everything
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November 2023 by james baratta
Don’t stand behind there products run around unless it’s payment time
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November 2023 by Breny Acista
I make my payments on line. I advicevthem if a surgery back in 8/23 and continued to make payment on disability and no job . Still on disability due to another surgery im getting in 11/22/23 and still making my payments and they call me everyday about payments .
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June 2023 by james small
Friendly very nice atmosphere excellent customer service very professional if you need something you'll get it right away same day
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April 2023 by Jan Mayoll
the new Manager George is so rude and disrespectful calling customers crazy and liars. Telling insulting them for no reason.
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January 2023 by Cassandra Manzo
let me tell you about the wonderful experience I had with sales associate, Jackie. I am in sales/customer service myself and it is very hard these days to come across someone who actually works hard and is pleasant. (crazy right)WELL, Jackie went above and beyond to get me my lease when i didnt think it was possible. By far, the BEST customer service i have ever received ANYWHERE. I will be a return customer because of her. She deserves a raise and a vacation!!!!!! u go jackie girl!!!!!! thank you and I can not wait for my units! GIVE HER A RAISE
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November 2022 by Guimarie Abreu
Just rented with this particular store. Service was amazing, fast and easy. Jackeline was outstanding. She went above and beyond to meet our needs. She is definitely our go-to person moving forward. You had no problem building a rapport with me, even over the telephone due to the circumstances. This is a great customer service skill to possess. You're really good at obtaining first-hand customer information and using this information to improve customer service. Thank you Jackie and Aaron's! Keep up the great work!!!
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August 2022 by leslie s.
GHETTO UNPROFESSIONAL rental store. Customer service is trash. They harass you. I had Covid and lost my job and they were harassing me for money. The store manager Jasmine is a hood rat, and ignorant. I WILL NEVER RENT FROM THEM or recommend anyone. Nothing but harassment's and unprofessionalism.
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November 2021 by Emily Rivera
100% Welcoming, Friendly, Clean and not pressuring customers to buy. Great experience.?
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September 2021 by Charlie M.
Store policy is for vaccinated customers to still wear a mask? I guess they haven't heard the new laws in the state of NJ. Well I was willing to pay about $3k on a sectional today, but I took my business to Bobs furniture and guess what no one bothers me about a mask cause they know the current laws.
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September 2021 by Marilyn Rodriguez
So my experience at arrons is always amazing staff is the best jackie I love her patience nd her passion to what she does as a Sells rep, I always find what I want now I got my moms going to arrons too. Thanks guys for ur Great service
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August 2021 by Nyasia Allah-Cook
Everyone was great! Jackie was very patient while I decided on what bed set I wanted and when I was ready to start my lease. She was easily accessible through phone calls and messages. When I was ready to start my lease she walked me through everything and made the whole process great. Jasmine was also great she helped me close out on a bedroom set and made sure all the information I provided was accurate.The delivery drivers Luis and Medina were amazing. They came on time, the set up was fast and they were very friendly. Although it was very hot they managed to get everything set up within a timely manner and they kept a smile on their face & I really appreciate that. You guys really are the BEST :)Thank you to everyone at the North Bergen store for helping me find the perfect bedset!
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June 2021 by Concetta Michel
I would give less if I could, things started out great at first until my last payments . I made them very frequently and often and was almost done paying it off in 4 months however all of a sudden all of these issues and added fees came about. I don’t trust this location and I don’t recommend! They offered me other opportunities to lease but then months later tell me I still owe over 1200. Terrible!
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June 2021 by Jessica Rodriguez
I highly recommend arrons from north Bergen n.j was amazing service Jacqueline and jasmine was so helpful to us and very patient friendly and worked with us to help find the best of what we was looking for great place and people .
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May 2021 by Loydi Tatis
I had such great experience with the entire team in the store especially Jasmine go to Aaron for any of you furniture or appliances needs. Love them