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March 2024 by Yranova Nieves
Very good, fast and easy.Without any problemI have already rented 3 times and it has been a good service.
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February 2024 by Billy Crespo
Rented an suv ...good price
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December 2023 by Jorge Puyol
They gave us a higher category car which we appreciated. The interior cleaning is just and necessary. The car with 80,000 km. Some details to improve on the car. The attention was a DISASTER, while we were doing the paperwork there were 5 people plus the one who attended to us and laughing talking about anything.
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October 2023 by Al Roden
President’s Club is MEANINGLESS - cars have bald tires and dirty; employees are rude.Cancelled and went next door to Hertz - cheerful employee and decent cars available…cars that at LEAST have some usable tire tread.Lack of maintenance and employees that just don’t care.
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October 2023 by Kenneth Dreyer
Extremely rude staff. Don’t accept Apple Pay, and when asked they simply responded “do you see the Apple logo anywhere?”. Not having a credit card on me (but plenty of other cards from Europe, I asked how to proceed. “Call and cancel” was the response.Will never book from this location again. They don’t seem to care at all that families fly in from all over the world and this is often their first experience!
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August 2023 by dhruv nijhawan
Worst car rental experience. The car did not have the front license plate and was dirty. The Avis representative - ‘Omar’ at the desk gave us incorrect information that we can drive the car in NJ. I called Avis customer service and they told me that car is not fit to drive. Moreover, the rep was inhospitable to people of color. Never going there again!
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August 2023 by B. G.
Worst experience ever, waited 2 hours in line. There was only one unmotivated AVIS employee processing the rentals for approx. 40 people waiting. I guess, I was luck to wait only for 2 hours since I am a preferred member. We ended up with a dirty car, but didn’t have the nerve to complain about this at 2am. Overall, this was a horrible start to our vacation.
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July 2023 by Leo Liang
The most terrible rental experience - ever!1. Waited for 1 hour in line, despite already checked in2. Terrible customer experience, another 30 mins to wait for car3. The car is 55k miles! Luxury ….. $150 a day
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June 2023 by Anil Dutt
1. Dirty Car on pick up2. Over charged-was quoted around USD180 for tolls but was charged USD227.3. Phone calls - goes to answer machine only - No real person to answer query regarding over charge as above.4. No email contact address - clinking to contact takes to reservation only.
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June 2023 by Harlem Mundo
Great rental place for local value. Live in the area so when I need a car I don’t have to go out of my way. Please stay open
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May 2023 by Anne Farrell
No stars at all for Avis! They charged me >$700 to extend my rental 2 days when I had a death in the family. The original six day rental was only $440.I am a gold member of Avis and will stop using them all together if they don’t offer some form of reasonable concession.
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May 2023 by Ami Kim
They are no nice!!! They made me get over a nightmare from Avis Ibiza.? Strongly recommend if you are a Korean and you stay in North Bergen.
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May 2023 by Atul Upadhyay Himatnagar
Before two years we take a rental car for visiting Pocono mountain and vraj temple. Enjoyed a lot at Vraj temple . Met vaisnav people and feel in India. And Pocono mountain hotel was also nice and enjoyed weekend their with nice mood.
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April 2023 by Alexis R.
First time renting a car and Malik was very helpful and made the experience go smoothly. The staff were friendly and the rental was perfect
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March 2023 by Szymon Wajerowski
Friendly staff, very quick pick-up and return process, well maintained cars. Only small downside was the car could use a wash on the outside, however it was very clean inside. Besides that, very good experience. I already rented twice and will definitely rent again.