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August 2025 by Eddie Cejku
App is extremely innacutarate wasting everyone's time. If a product is unavailable why does the app say it is available?
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July 2025 by Gabriel Garcia
this place always change the self checkout that process cash . it's ridiculous it's been like this for the pass 3 years do something about it.
also there is no sign as self checkout cash only
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July 2025 by Jimmy Katayama
This place is very nice it has everything here and very easy to shop ! Not like Walmart or Costco I do not like feeling stressed out shopping in those places At Bj its just much less stressful!!
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July 2025 by Robert Armstrong
I’ve always given 5 star reviews until this week. My delivery order never arrived. I called Roadie, the delivery service they use. Roadie told me my order was delivered to the wrong address and I would be hearing from someone within minutes. It’s been over 24 hours. I called Roadie again and they said I would have to call the BJ’s store for a refund. I get put on hold every time I call, and never connect with anyone. So disappointed. $149 down the drain.
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May 2025 by idk idk
they didnt allow us to go inside the store even if we had a verified service dog
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May 2025 by E BAY
Always a Bleep Show. The worst is the grouchy woman in the deli that HATES when you want to see how thick/thin the slices are. She will wave it from the machine, which if your eyesight is not strong you cant see. She plays with the slices the way you would dangle something in front of your pet. THIS IS FOOD FOR A CUSTOMER NOT A GAME! Dont even get me started on the 3lb Advertised Labeled Rotisserie chickens that usually are 2.5lbs at best ( Isnt that illegal btw Weights & Measures need to look into that)
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April 2025 by NoName
Poor customer service and worst management ever
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March 2025 by Nunez Dist LLC Grocery Wholesale
Extremely Poor management, lines are long and cashiers are not empowered to do simple tasks to keep the flow going
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March 2025 by V
Martha is so professional and very nice , she gave me good advice on what to do i will be coming back ❤️
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February 2025 by Jovan Buezo
I went here after Walmart to buy some things I need… the store was empty and It took a little while for me to find what I need after I finished paying for my items the line to leave the store was long since it was only 1 person checking everyone receipts. But other than that the store is good!
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December 2024 by Abiamar Moronta
Worse customer service experience ever, I placed an online orderp, when i went to pick it up at my scheduled time they said machine was broken and my order was not ready, 10 minutes after leaving the club I got an email saying my order was ready to pick up. After my complain.
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December 2024 by Ryan The God
Clean not crowded great deals
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November 2024 by Pablo
Bad experience and bad customer service,
I was going to buy there for the First time
In my life and was horrible experience, I try to get one day pass (as they offer online) and see if is worth it to get membership, After waited 10 minutes in line for Customer service, A lady with glasses came and with rude attitude told us that there is not a such a thing as one day pass and if I wanted to purchase something it will be 20% extra in my purchase 😒, I asked her about the $15 membership offer they have at the moment and she act like didn't know what I was talking about, seems like she just wanted to get rid of us, She also asked me if I had SSN or ITIN to apply for a BJs Card, what a terrible behavior, So seems like they don't appreciate our business, we just turned around and went to Walmart to do our $200 shopping like every week.
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November 2024 by Safa Muhanna
Emily at customer service is the only positive thing going for the North Bergen location.
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November 2024 by jazlow
After doing a comparison of Costco and BJ's, I found BJ's offers a superior shopping experience. The store is cleaner, brighter and better stocked than the typical Costco. I also love that they actually have mirrors in the clothing dept so you can try things on. Costco does not! Oh and no freezing cold rooms to step into for your produce and dairy needs. Everything is right out on the floor like a normal supermarket. After experiencing BJ's, I'll never set foot in a Costco again!!
