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February 2024 by Sunil Dalal Shree Gokulnathji
BEST CUSTOMER SERVICE
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February 2024 by Oscar Davila
Awesome, great customer service. All products organized.
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October 2023 by Angel Blue
I don't even want to give it 1 star, I want to give it 0 because I called them and they didn't answer me because they hung up on me
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August 2023 by Belianny Puello
Sandra and Caridad are the best!!! They were so helpful and patient ❤️❤️❤️
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August 2023 by Jang-mi
Nice store . New member and no problems so far except MAJORITY of employees on the phone . Not paying attention . Lady at register, I’m waiting for my receipt and she’s shopping on her phone as I’m waiting . Like helloooo I need to go. Lady at the exit , same thing on the phone even speaker . No customer service whatsoever. They don’t say thank you or smile. 3 stars for store . Minus 2 stars for the employees.
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August 2023 by AAA
Mr. Washton at the entrance misread my receipt and said I didn't pay for my pork Rib and he removed my pork ribs out of my shopping kart. I pointed out to washton I did paid for it. It's right on my receipt. Someone must train him better on customer service and how to read receipt better visited 8/1/23 09:34am I would do an update on a future visit.
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August 2023 by Frances Gonzalez
AWESOME CUSTOMER SERVICE STORE FULLY STOCKED THEY HAD EVERYTHING U COULD WANT $ NEEDS
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July 2023 by Mike
So you use the express checkout on the BJ’s app to save time and when you walk out the person checking receipts at the door has to rescan all the items in your cart so you saved zero time?
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July 2023 by CUSTOMER SERVICE REVIEWS REPORTS
Cashier:504550 Made a mistake by charging me twice for beef patties, I pointed it out to her She was nicer to the customer behind me! 07/03/23 3:18 pm
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May 2023 by May May
I am so disappointed. I got my items today that I have placed to be delivered. My items was damaged. The liquid was broken and was all over the other product that was food. The edible and any liquid (not food) should have packed separately due to this situations. And it should have been seal in a bag before place in a the box. When I called, they were rude and hang up on me. If I can give NO STAR I would. I wish they were more considerate about customers. I paid for these items n shipping fee. By the way did I mention, I paid for a full bottle but received less of it and my noddle smell like clean laundry.
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May 2023 by Camila Paez Canon
The customer service is awful the lady from the front desk was so rude, disrespectful and unhelpful.Besides being rude , she didn’t want to do her job, every time I ask for the manager I’m always told he is not working, I guess no manager ever works in this store.
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May 2023 by Hayk Atlihan
This is the second time I buy this product and it's stale again
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April 2023 by Guy TV
Parking lot very dirty and screws in some of the spots almost drove into one of them , thankfully no , hopefully bjs see's this review so they make the parking a better and cleaner environment for the customers to park , and to shop
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April 2023 by S Villa
Customer service has declined, simple products have disappeared or low in inventory and the prices have skyrocketed here. I don’t know if it’s just me but I’ve also run into rude people shopping in this store.People who don’t give you space with their carts and not making way or others walking in front of you making you stop abruptly. Others who leave their carts in the middle of parking and who push their shopping carts hitting others cars.
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March 2023 by Simon Villa
Customer service has declined, simple products have disappeared or low in inventory and the prices have skyrocketed here. I don’t know if it’s just me but I’ve also run into rude people shopping in this store.People who don’t give you space with their carts and not making way or others walking in front of you making you stop abruptly. Others who leave their carts in the middle of parking and who push their shopping carts hitting others cars.
