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December 2025 by Sune Jade Wizard
Love it here , great staff at the desk, very helpful and friendly. It's always super clean here and good vibes
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December 2025 by Victor Aguirre
Outstanding customer service.
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December 2025 by Thomas Roberts
I made a reservation online and I was contacted by Rich shortly there after. He explained in detail how the company works and answered all of my questions. The check in was very easy and the place was clean. The access to the building and elevator took me some time to navigate( sorry baby boomer lol) but after the first day it was easy. Thanks Rich for making it soo easy. Great service.
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November 2025 by Andrea Chauca
The staff is so helpfull and explain everything in details. Plus the place is so clean..
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November 2025 by Jay Clarke
Nice place ,great staff ,great price...far walk
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October 2025 by Marcelo Reggio
I wanted to write this review a month ago but I’ve been so busy I haven’t had the opportunity to do so. I want to start off by saying that I really appreciate the help that I received from the team, but especially from Rich. I purchased the unit online in a rush thinking the size I chose was the correct one and I was definitely wrong. Rich and the team there went above and beyond to make sure that I was placed with unit that better fit my needs and was so understanding and beyond helpful. This is a great location since it’s immediately next to the local Walmart which I frequent rather often which helps me a great deal. I can drop off/pick up what I need at my unit and pick up some groceries right after. It’s also very clean and well maintained which is important because I don’t want to store my items in a run down building like others I’ve seen in the past. I just want to say thank you again, Rich, I really appreciate all your help and patience. If you are looking for a clean, secure and affordable storage solution, this is your place. Great deals and wonderful staff!
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October 2025 by S. Bech
I was a long time tenant here, but finally left due to it being insecure, it’s unprofessional managers, the egregious rent increases, then charging me even more than what was agreed and due to vermin infestation.
I stored items for my business here since they opened about 7 years ago. While at first it was very reasonably priced, and I liked that it was a new facility, the rent escalated to the point where I was being charged nearly 3x what a new customer would pay for the same size unit. While I was able to negotiate a bit over the years, the last two rate increases were egregious. In June I was able to get them to reduce my rate (still 2x the new customer rate) and provide some credits but with recent management changes they did not send me in writing the terms we agreed upon and charged me the same amount for 3 more months - not returning my emails or calls for over a month and charging me late fees to boot. The unprofessionalism was astounding especially because I had been such a long time tenant and because the place seems to be maybe at 50% occupancy. After they refused to honor the agreement and charged me another late fee I told them I was done, and moved out immediately. As I moved out I discovered a mouse infestation in my unit with mouse poop in every corner and on various belongings.
Also note that the facility was not secure for over a month this summer with no key code required to enter the facility or access my floor after the staff left at 6pm. I brought this to the attention of management but never received a response. One time, curious to see how late the door stayed open I did a reorganization project of my unit till well past midnight. The door did not lock and I was able to come and go from my floor. The next day I got a nasty email from a manager threatening to fine me for staying past their “closing time” to which I replied that the door was open so why did it matter. They never explained why it was open that time nor any subsequent visits for the next month.
I moved to a different facility more convenient to home in Manhattan with a month free and much lower rate for the same size unit. Shop around. You can do better than this place.
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October 2025 by Kenny Villatoro
Great service
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October 2025 by Gabriel Aroca
Giovanni was exceptional with his service and descriptions. Excellent customer service
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November 2024 by Bob Lino
This has to be the worst storage of ALLLLL storages in the freaking world. I was so excited to come here because of the affordable prices, but the people in the front are more sour than a sour patch. The old man is so rude that you just want to leave and not even sign up for this storage if you have questions. He ruins your whole day with how rude he is. Another day I went and the woman is fake nice. But nothing beats the man. I will be leaving this storage after 2 months just because of how rude he is. There is no reason you should be paying so much money for someone to treat you in a discriminating way.
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November 2024 by Lea Lorien Alomar
I was taken care of by Constantine who graciously opened the doors a bit after closing to help me. Really appreciated that. Transaction was easy and fast! First month free as well. Thank you!
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October 2024 by Vhector Design Studio
These people have raised my storage price 2 times in one year. This is a humongous scam. Stay away.
I'm actively looking for new storage places now. I feel robbed.
EDIT: CubeSmart wrote me back, as you can see... Hey CubeSmart, I WISH I could talk to anybody at this establishment. I've called 5 times and nothing. Also, its clear you people change the rates at will and there's no rime or reason for doing so. I'll be looking for a more honest place to give my business to. This is ridiculous.
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October 2024 by Cheikh Niang
Extremely helpful.
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September 2024 by Andres Torres
It’s not fantastic. They lock the bathroom door at all hours. I have to go to Walmart to use the restroom. The AC doesn’t work or is always off but they increase the rent. Staff is not so friendly. The door is open at night once in a while thrn closed permanently for like a month. Is convenient and parking is good. Easy moving around because of the carts. Mostly clean. Music is nice and the facility is better than the on in Fairview.
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September 2024 by Valentino Rancic
Convenient and clean. Great location and very good customer service.
