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October 2023 by John Thompson
We’ve stayed here many times over the years but I think we won’t be back. Even though we had a non smoking room, it reeked of marijuana. Safe wasn’t working and took 2 days to get fixed (just had to replace batteries), phone kept ringing at all hours overnight but no one on other end and nothing front desk seemed interested in resolving. No longer have the morning breakfast or free newspaper. Have really gone cheap. Hotel looks and feels very rundown.
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October 2023 by Dean O
I have never been more appalled by a chain “hotel.” This is more unsanitary than some of the motels I’ve encountered during my travels. Paid over 300 dollars CAD for a one night plus early check in fee. Bugs all over the ground, the “non smoking” room reeked of cigarettes and mold. Cigarette burn on the unwashed bed cover. Had to book a new hotel down the road, as I could not stay here given the overwhelming stench. Requested refund and the most they agreed to was 20% even though I never slept the night here. Rude and dismissive staff. I will be completely boycotting this chain moving forward. Basic quality standards need to be implemented.
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September 2023 by Taetae Page
If you ever in come to New Jersey never come to this hotel. First off there was a pungent smell that was terrible when i opened the door. As i was looking around i saw so many bigs (cockroaches) and flies. Honesty i wouldnt have chosen this motel if it wasn’t for our late decisions/ last minute planning for what places to stay at. They charged us TRIPLE! THATS RIGHT TRIPLE! For our one night stay. For all of these cons it’s not worth it for this terrible hotel. All my peers felt uncomfortable and unsafe within this environment. I hope if you ever look for a place to stay in New Jersey, iREPEATT I REPEAT, don’t stay at the Howard Johnson!
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August 2023 by Corey Brown
Too many bugs, feel uncomfortable, feel unclean. I'm in rm177 and I was warming my dinner. There was baby roaches in my microwave, fully size roaches all over my walls and some in my boots. I had to clean everything myself. Room service don't check in on every room for cleaning. These cleaning ladies don't clean. The manager don't help cleaning the rooms. Every one here just want the money and send people to dirty rooms. I feel horribly bad and sad for everyone that coming here to sleep.overnight or staying here because the city put us people here. DONT COME HERE. ITS NOT SAFE FOR YOU AND YOUR FAMILY!!
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August 2023 by Kaydence MacAskill
Worst hotel. The reviews were the worst reviews I have ever seen, so that was bad to begin with. Second, the room STUNK. It smelt like literal mold and mildew. The room was smaller than I expected, and we saw so many reviews that said there were bedbugs in the bed WITH PHOTOS. Disgusting. We got out of there and not even half an hour after showing up and they wouldn’t refund at all. No customer service at all, and they probably won’t even resolve these issues as I’ve seen many reviews saying the same things over the years. DONT COME HERE.
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July 2023 by Adam
Disgusting. More of a motel than a hotel....I'd say..... Convenient location, however if you are trying to get around to/from the property during rush hours, this hotel is in a horrible location. Nothing is within walking distance, a car would be required for just about anything, Amenities do not exist here, but roaches do. No frills for sure, overpriced.Rooms: Dirty and depressing.Safety: Lol, no......Walkability: There is a Wendy's which is about a 5 minute walk.Food & drinks: Nothing.Noteworthy details: I'd explore other options.........
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June 2023 by Brooklyn Roberts
The worst hotel I’ve ever stayed in. Unfortunately it was our only option because our flights got cancelled and we were stranded and everything else was booked. Disgusting rooms. For a non smoking hotel the room smelled like smoke and mildew. The bathroom smelled like a fresh dump. There was dirt and long hairs all over the floor. Stains and hairs in the bathtub. When we got into bed we pulled up the bed sheets and there were long black hairs all throughout the sheets. NOT OURS!! My husband asked for new bedding and all they gave us was a flat sheet. We ended up sleeping on top of the new flat sheet and covering up with our beach towels! Trash all over the parking lot. In a bad area so there are people screaming and screwing around in the parking lot all night. A dog barked all night. They racked up the price to $350/night due to high demand from mass cancelled flights. I am absolutely sick that we spent so much money on such a disgusting place. I would’ve rather slept on an airport floor.
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June 2023 by Jaan Jawid
Horrible nightmare!! bed bugs cockroaches all over the beds and walls absolutely not a place for humans to stay I can't believe how they operate like that..rooms smelled bad walls & doors filthy. Air conditioner was not working please stay away from this place, I couldn't even spent 1 hour there that was an awful experience,Safety: Not safe at allNoteworthy details: Bedbugs & roaches ? ??
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May 2023 by Stéphanie Houle-Martel
Worst MOTEL ever ! Read the reviews before you book !!!I made my reservation through a booking company while driving (a mistake I will not make again).CONS :The poorly lit, uninviting, cigarette smelling front desk got me worried from the start. I've asked the unwelcoming clerk if I could visit my room before which he denied. Driving up to the room you can definitely see the poor condition of the building (water damage, concrete chipping away, mold, broken windows). Entering the room was like visiting a crime scene : dirt, stains, hairs, insects, beat up furniture and walls. The smell was so repulsive you could think something was decaying in there. Circling immediately back to the front desk, I asked for a refund ; denied again. The clerk couldn't care less about my concern (he must hear this everyday) and rudely told me to bring it up to the manager...who will be there tomorrow... I finally booked right accros the parking (Quality Inn) for 50$ less...go figure... Oh, I was never refunded...PROS : Highway accessible, it is literally sitting on it. Amazing horror movie location, ready for action.
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May 2023 by JAY
It was our first time to United States and things went to so wrong due to staying here.We booked from expedia for non-smoking room and the hotel gave us the smoking room.Telling all the rooms are sold out, we had to stay in dirty cigar&weed smell room all 3 nights.At least there was one of male staff during night time, he did his best to help us changing into "little more cleaner" smoking room. The manager lied to expedia when I reported the issue saying "oh, they already got the non-smoking room".I mean, I do underatand people can make a mistake, but please be truthful, dont lie to cover your mistake. There was no apology, it was all on us have to deal with discomfort.After the first night, when I talked expedia again, seems manager offering the refund for left 2nights, but as it was May(Graduation month)+long vacation weekend, there were absolutely no options or have to pay extra 150 USD to change the hotel.Please be aware the manager here is a careless person with all the lies.Thank you for letting us know whats the tourist will get if thet visit new york/new jersey.
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April 2023 by Aurelia Lugo
The room smelled like smoke when we went in. And they made us leave a deposit to make sure we did not smoke in the room. The sheets had burn marks on them. The bathroom was disgusting. For $160 for a night, the room was like a motel room, so I found it too expensive for what we got in return. I expected it to be way better. The shades did not fully close as there were some missing buttons. I had to close it with my hair clip. You could hear through the walls. There were people speaking loudly and going in and out of the room, shutting and opening the door all night. We barely slept. And the next day I had a rash on my right arm. Not sure if they had any insects that bit me overnight or if the sheets were dirty and rubbed off onto my arm. Reception was nice and professional, but I do not recommend staying here otherwise. The lobby looked spectacular compared to the rooms. I did not like that there were huge signs in the parking lot saying not responsible for anything missing or stolen from your vehicles. Luckily I was not robbed, but it didn’t make me feel secure in leaving my car parked overnight. I had to keep looking out my window to make sure it was ok.
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April 2023 by Jennifer Haywood
Currently here an if I could leave I would. It has to be the dirtiest room I've stayed. There was hair all over the bathroom an in the shower. Hair in the bed. We even had stuff still in the room from people before us. We did say something to house keeping when she came to bring us some towels how ever she did t say anything to me an kinda looked at me like I was dumb. There was suppose to be a hot breakfast in the morning instead we were given a bagged one that containted a juice stale muffin an a granola bar with nuts when i cant do nuts. Nothing good about this place .Will never return here an if we can find some where else to stay we will be leaving
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April 2023 by Adam Burleson
Not a bad stay, but the rooms were tiny. We were in the area for work and stayed for 2 weeks. Other than the small rooms and the traffic in and out of this location was horrible, it wasn't a bad stay.
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April 2023 by William P.
This is a place from hell. What should be a great time on vacation has become shit just because of this place. The room is disgusting. Someone else's hair was all over the bathroom, hair all over the bed, garbage an belongs from the people before us, hopeingvare only stained sheets but god only knows an coffee all over the wall that could of been clean, I know bc I cleaned it. I've never walked into such filth in hotel room befor in my life. Was told we get a hot breakfast what I got was a juice an a muffin in a bag that wouldn't even feed a child. Also have steady issue with my key not working. You couldn't pay me to come backAvoid at all cost an save your self the troubleRooms
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March 2023 by Tanya Roundtree
Listen, the folks complaining about this place are spoiled Jersey brats!"Boo hoo! There was blood on the walls and it smelled like stale cigarettes."Get a different room. Grab some bleach and bring your own cleaning supplies!"And get over yourself! You kidding?Saw none of that myself but it could've happened.Clearly says it's a two star hotel on google.Manhattan is not even 10 minutes away.Grow up!
