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November 2025 by rushabh yajnik
Half of the equipment is broken
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October 2025 by Sierra Hamilton
The women’s bathroom is absolutely disgusting. I’m convinced there’s no cleaning staff. I work out in the morning and every single day I walk into showers with hair stuck to the walls and blood on the floor. I genuinely love Crunch Gym, but I’ll have to switch gyms if this issue continues. Please address this immediately.
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October 2025 by Char
This gym is a joke. Got to gym around 9:00 and see a ton of people standing outside. Apparently the person who was supposed to open the gym at 7:00 is still not there.
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October 2025 by TIRTH PATEL
Crunch Fitness has the worst cancellation policy I’ve ever seen. They never actually cancel your membership no matter how many times you ask. The manager, Joe, kept telling me it was cancelled, but it never was! Every month they still charge me, and when I call, they keep giving me excuses and spinning me in circles. I had to cancelled my card and request a new one. Total scam, stay away from this gym if you don’t want endless headaches.
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October 2025 by Julia Levitt
Went to this gym on October 7th at 5 a.m. with two friends using a “3-day pass.” Silly us — we actually believed “3 days” meant three days. When we showed up the next morning, an older employee rudely informed us that it was only good for one day and that we should have “read the fine print.” Nothing says “welcome, future customer” like being talked down to first thing in the morning. He made us leave. We took our business to another gym where they know how to treat people with basic respect. Maybe some customer service training would help here—assuming the owner cares enough to notice.
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October 2025 by James Incledon
The General Manager Joe is the man!
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September 2025 by Sharon Murphy
I love all of your classes and your staff, especially your manager is very nice
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September 2025 by Chaitanya Sampat
They will keep charging you for memberships even after you cancel them in person as per their contract rules
Beware of the shady practices of this business
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August 2025 by Ellen Kestyus
turn the air conditioner on. It’s so hot in here all the time and clean the bathrooms and showers. Better particularly the showers.!! please make sure there’s soap in the bathroom because they’re usually is not get your act together guys!
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August 2025 by Focus On Resolutions
The worst gym experience. You pay monthly & most machines are broken daily. East Brunswick has much better facilities.
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July 2025 by Mohammed Khajanchi
Avoid Crunch North Brunswick – Scam Alert 🚨
I rarely leave negative reviews, but this experience has been absolutely unacceptable. I cancelled my membership with Crunch North Brunswick months ago, yet they’ve continued to charge my account without my consent — including random, unexplained charges.
The worst part? I’ve emailed the manager over 12 times with zero response. Not even an acknowledgment. That level of silence isn’t just unprofessional — it’s complicit. It proves this location is knowingly taking money from former members and hoping no one notices or fights back.
This is fraud, plain and simple. If you’re thinking of signing up here, don’t. There are plenty of honest gyms out there that won’t treat customers this way. I’m now having to go through my bank to dispute charges and report them for unauthorized withdrawals.
Do yourself a favor and stay far away.
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July 2025 by Hina Shah
Bad cancellation policy, app doesn’t work. Managers at the locations are of no use. Would not go to the gym.
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July 2025 by Robert Meyer
Great gym with everything I need to get in shape. Friendly and helpful staff. It can be a bit crowded at the most popular times, but that is likely the case in most gyms.
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July 2025 by Joshue Castillo
Nothing workd in this dam gymAlways something new, broken equipment all the time and it takes months to get it fix.
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June 2025 by John
Price and quality of my trainer are very good. The condition of gym equipment is poor. The manager, Tim, doesn’t resolve issues and rarely responds to email.
6/30 although new management, still poor conditions. Still need straps on rowing, and an occasional cleaning.
