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November 2023 by Adeel Ahmad
Wonderful experience, good variety and the staff is really friendly too.Highly recommend.
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October 2023 by Neel K
Terrible customer service. Everytime you go to the store they have their own new policy. Made by staff, which works in their favor so they work less. They don't care about the customer. I think management should look into this. I ignored this few times but this time I had to post. If there was the option to give negative start would have choose that.
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September 2023 by Ibrahim Khan
Great looking store and service. Had what we needed, made it quick and professional. Pakistan zindabad.
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September 2023 by Mansoor
Was in town and decided to visit the store. Typical desi style store. No one really to help you out in the store as well. Two workers were simply taking inventory. The store looked stocked with variety and over priced with their currency in the the gutter they are trying to loot you.
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September 2023 by SHAMAILA WAQAS
Tried buying Men pishawari chappal. Want to try but the lady did not cut open the zip tie as they are not allowed to. She said she can cut one pair but what if we like the other one and want to try that as well. My advice will be atleast have extra zip tie in the store so you can put back that in if you have to cut open if customers needs to try it on.
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August 2023 by Sahiba Randhawa
I wish I could give this place zero stars. Let me tell you the people that work as managers or whatever they are, show you much attitude. I had purchased a suit for my mom when she was not there came home and found out it was ripped. I went back to return and the lady in black was showing so much attitude for what. I don’t have cheap taste I would have bought something more and paid extra. The customer service is very bad they look at you in weird ways. And she was talking back to me I will complain to some one else in a higher position. Never stepping a foot in that store. -0/100 that’s the number they deserve
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August 2023 by Farhan Mahmoodi
They cheat their customers. Wasted time picking up a few pieces off of a "50% off everything" rack, only to find out that you have to "confirm the price at the register" and it only came out to 15% off. Not to mention the extremely rude staff that tell you to "watch out" and "move" while they quickly run around the whole store and rip off the sale signs more than an hour before closing.
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July 2023 by adnan siddiqui
They have a good collection of ethnic wear ranging from kids to adults, but I will stick to their online store. The reason for this preference is that I would rather avoid dealing with rude and unprofessional cashiers and store workers. It is essential for them to improve their customer management skills and strive to be polite and professional.
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July 2023 by Mohammed Younus
I went from Baltimore only to shop at this store. The experience was disappointing. Ambiance of the store is good and it’s full of stuff, but the staff is any thing but nice. When we entered there was an older looking bearded man who would only point or grunt as though he had something in his mouth. Later two young women entered the shop who called him uncle ji. The women were condescending, kept repeating that that’s how it’s done here. The Kurtas were arranged in no particular order and one has to find the size for themselves with no help from staff. I would caution anyone going there, be ready to get frustrated.
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July 2023 by Jeba Islam
I bought two salwars for a total of $500 and both of them ripped after a few days of use. The first salwar ripped the first day I wore it during Eid. The quality of their clothes is absolutely terrible. The prices are inflated for no reason. This brand is losing its magic…
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July 2023 by Zainab A.
I had bought a pair of clothing from this store two days prior to when I can in to exchange since the clothing wasn't the right size. The lady with the red hair was extremely rude and very disrespectful. She approached us with an attitude about us wanting to make an exchange and proceeded to tell us we couldn't make a return since the clothing had " a perfume smell". I have came into the store before to return clothing with the tag removed from the clothing but she proceeded to disrespectful saying they have never allowed that and that she won't exchange the clothing. I would never bother to come all the way to NJ to exchange clothing that fit me. Overall there are plenty of other clothing stores with much more respectful workers who have more reasonable and understandable policy's.
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June 2023 by Shazia Hashmi
I bought a 4-5 year size dress for my 4 yo daughter online and they clearly sent me a rejected/defected piece.. the picture of the dress online shows its a knee length shirt but what they sent to me touches her upper thighs.. also the neck of the shirt won't even fit an infant.. if I had an option to send a picture of the shirt here I would. Its been about a month since I am trying to get in touch with them to send me a replacement but they didn't pick my calls nor responded to their whatsapp number to my messages nor they have responded to the several emails I have sent to them. Such a FRAUD and UNPROFESSIONAL CUSTOMER SERVICE!!
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June 2023 by syed hussaini
No customer service . Staff is rude as usual. I only buy their products because they are good . But no other choice. I hope they hire good staff.
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May 2023 by Wajiha K
There aren't that many Pakistani clothing stores around, so I'm so glad there's J. They often have cute clothes for a somewhat reasonable price. Keep an eye out for their sales, which they seem to have here and there! Staff is okay (don't expect super friendly employees dying to welcome you and assist you). Overall a good store with decent outfits available for men, women, and children.
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May 2023 by Sara Chung
They have good sales and a variety of styles, designs, and colors. However, the overall shopping experience was very disappointing and very uncomfortable. Floors were cluttered with plastic pieces and other things that fell off from clothes(my family and I almost fell multiple times), kids/babies were running into people and screaming, and the female staff working in the back were not helpful. The biggest disappointment was dressing room area. The only two dressing rooms are in the men’s section and the lock does not work for either door!! There were many Muslim women customers and people don’t know how to knock on doors. If the door is closed, KNOCK! If you want to come here I highly suggest you bring someone with you to stand guard. Also not elderly friendly.
