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November 2023 by Mindy
Maloulf Lincoln has been EXCELLENT to work with ! They are professional, organized, perform good work and are communicative and responsive. My dealings with the Service Manger John Sawyer, were outstanding! Couldn't ask for more. The repairs were made in a timely way as well! 5 stars for Malouf Lincoln!!!
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November 2023 by Rhyan Freij
Got my brand new 2023 Ford escape from here and I absolutely love it, rides extra nice with high fuel efficiency and couldn’t be happier. Salesperson Moritz is also a really awesome guy and shoutout to him!
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October 2023 by Robert Nunez
Took my 2008 F250 in for a check engine light and a drive ability issue. I am an auto technician for another car line and was not able to use our diagnostic computer to read all necessary parameters to be able to repair my vehicle. I set up an appointment to drop off through the night drop system and specifically wrote to call with and estimate before any work was performed. When I was called by Sal in service I was told that they had 2 hours of diagnostic time into looking at my truck @ $250.00 per hour and that the installation of a wiring pig tail was needed for the exhaust back pressure sensor making the complete repair $857.00. 1st of all, I had never given authorization for diagnostic time with no call at all. And $357.00 to cut a 3 wire connector off and add a new connector that comes with wires to solder onto the existing wires is a little much..I had the repair done because I was already being charged for the diagnostic fee which I never authorized in advance. Be very careful about taking your vehicle to them, as I said I work for anther car line and we don't work on any customers vehicles with out them knowing how much the diagnostic fee is upfront.
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October 2023 by Christine H.
Service is terrible, they lie and they have had my car for 2 weeks and of course they wont give ne a loaner
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October 2023 by Tom W
I ordered a “hot” pickup truck Maverick last September from Malouf ford. No hassle, no fuzz. A year later, when the truck arrived, I was expecting some tricks from them to jack up the price. But NO. They didn’t even attempt to do anything beyond what was on the window sticker. Very honorable dealership !
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October 2023 by eric jaffe
Excellent experience buying my Bronco in 2022, easy to order, no games or mark ups and most recently having it serviced at my house. Service technician came and resolved the issue and then did a general service check topping off fluid and checking filters. Super convenient and the mechanic was professional and efficient.
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October 2023 by Pablo G.
Waited two full hours for a simple oil change. Back to Jiffy Lube for me. They, also, charged me more than at any other place i've been to.
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September 2023 by Andrew Scamardella
I could not have been happier with my experience at Malouf Lincoln. Dino and Marlo were unbelievable to work with. No pressure at all during the buying process. They are the nicest people you ever want to meet. We even had an opportunity to speak with Rich Malouf himself and immediately felt like part of the family. My wife and I were not necessarily ready to purchase but we could not resist after the experience we had there. I would strongly recommend this dealership or any of the Malouf dealerships to someone looking for a car. Every employee in the building during our three visits there could not have been nicer and we plan on staying with the Malouf family of dealerships moving forward.
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September 2023 by Marcel Rodriguez
Set up an appointment a month ago and they couldn’t find my appointment takes almost 2 weeks to get any work done here and then you have to bring it back for more service. Good luck making an appointment.
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September 2023 by Naresh Maganti
Stepped into the dealership hesitantly since there are so many negative reviews. But fortunately I met a sale person, Ira Lustbader who is a professional and real gentleman. He quickly reviewed my requirements and presented the deals. We quickly agreed to a deal and he made the car buying do easy. Next week I picked up my car. No drama or hassles. Thank you Ira.
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September 2023 by Junior D
Went there for the first and last time for an oil change. Everyone in the service department seemed sullen and gloomy. They sent me a text beforehand to set it up for updates but it didn’t work. I tried the text feature but got no response. After waiting a couple hours in the waiting room I go to the service desk to get an update but the car was ready. I wonder how long they would’ve just let me sit there before letting me know…. Was it just me or is this how they treat everyone? Is this just the new backwards way of the world where no one cares about anything anymore.
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September 2023 by Felicia Rosati
We couldn’t be happier with the entire process of buying our new Bronco from Malouf! From ordering, to communication and delivery, everyone was knowledgeable, friendly and helpful! Highly recommend!
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August 2023 by Douglas OLshansky
I had a great sales experience at Malouf Ford. The sales person was knowledgeable and professional. At the closing for the vehicle all paper work was complete and ready when I arrived. Everything was handled professionally. Would highly recommend.
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July 2023 by Naome Jada
Car-shopping at Malouf Ford in North Brunswick on route 1 made for a most satisfying and hassle-free experience. The staff here are courteous, helpful, knowledgeable and professional. Our salesperson Alexander was amazing and supportive with every aspect of this process...truly great customer service. My family definitely recommends this dealership with no reservations. Thank You!! Team Malouf Ford!!
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June 2023 by Shashidhar Hiremath
Awesome experience from check-In to check-out. They had automated status update which helped me to get latest on my Vehicle service.The service reception team was amazing.Thanks Lisa for accommodating last minute request on loaner.I would highly recommend everyone to go to Malouf Ford dealership rest assured they will take care of their customers and their vehicles very nicely
