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October 2023 by Daniel Pascarelli
Very lucky to have such a friendly smoke shop right around the block. The owner is very friendly and will always make you feel comfortable regardless of your knowledge of products.
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October 2023 by Khizar Saud
The guy at the front is awesome!
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October 2023 by Julie Milack
Puff City has the Friendliest staff … they are always true to their posted business hours….the store is Extremely clean and the inventory is always stocked.I was sold fake items at other shops in north Brunswick and after experiencing that, I will never go anywhere else besides here.Great store and even better people
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October 2023 by Dilip Gharti
I like PuffCity
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October 2023 by Tej Bahadur Gharti
Nice shop ??
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July 2023 by Cameron Ambrosia Short
“Hey do you have this tank for my vape”“I know nothing about vapes”Sums it up on how helpful this shop is?.
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May 2023 by nomie2g
Take your money elsewhere!! I’ve been to this shop many times because it’s conveniently located. But I’ve realized that I am willing to drive a few extra miles to get better quality and service. I’ve always dealt with the Asian man who works here. He is very rude. Definitely not customer friendly or helpful. When you ask him a question he’d rather point than open his mouth. When he decides to bless you with a vocal acknowledgment he is very short with his answer. This business has 1 star because they do have a large variety of products (various scents of spray, incense, candles, brands of vapes). But then there’s the price. The prices of their products are much higher than other vape stores I have shopped in. Lastly, I’ve had to return vapes from this store several times. I would suggest opening your vapes in the parking lot to make sure they’re not empty. But, who really wants to do that? So, I definitely wouldn’t suggest this store. Let Google be your guide and find another one. Don’t say I didn’t warn you….
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March 2023 by American Perception
Pretty bad coustomer service, didnt respond when i talked to him at all and watched me like a hawk as if i was going to rob the store probably and most likely will never come back. Didnt purchase anything cuz of the vibe and environment
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January 2023 by Jenny Yi
Overpriced and the one guy who works here is rather unhelpful. I came in looking for delta 8 cartridges. I purchased 3 brands that I wasn’t familiar with but they were fine. I went back a week later and saw a whole case of delta 8 products he never mentioned the last time. I wish I had known they had a bunch of edibles and cool products I’d never seen… I was here on a 12 day vacation and those edibles would have been great…Anyways, I saw the Cake brand of cartridges I usually get so I double checked and asked him if this was indeed a cartridge and he said yes.I went to try it out last night and I was so annoyed that the cartridge was for a completely different battery that’s really hard to find and very unusual (has a much wider base). At 10PM, there was nothing I could do and I fly home this evening.$40 wasted, I will never come back here, and I will definitely tell my friends to forget about this place it’s trash.It looks really cool because of their displays but lack of customer service will run a business down to the ground.
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January 2023 by Laura Wells
They pushed the Novo 4 on me, and I love the product…but the Northvale store rarely has the replacement coils and pods needed to enjoy the product. Going to a different vape store now to get my monthly juice, coils, pods, devices and CBD. You just lost a $300 per month customer.
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January 2023 by Joshua
Helped me replace a broken down stem and piece, great customer service, good pricing , 10/10
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January 2023 by Tiffany Thomas
I was excited to see this place nearby. Went on the evening of 3-24 to purchase a cigar for my husband. There was one man working that night and he was very disinterested in helping me. Spent a lot of time on his phone. After trying to decide what to get for a while I decided to just pick something. As soon as I started to touch the cigars the worker started following me and watching me really closely. I asked “are you here to help or are you watching me?” He just stared at me. I put the cigars I was going to purchase back in the case and told the worker he just lost a customer. At which point he replied “that’s fine!” I hate to think this happened because of my race. But I will not be shopping here again.
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January 2023 by Danie Breitwieser
Charges insane prices I could get my supplies for half of what they charge here if I went somewhere else charged 15 dollars they to sold me for an 8oz bag of tobacco when i could have gotten it for 10 then charged an extra 24 after tax for a pack of Mavericks and a pack of newports called the day before and was told a 16 oz was 20 which is what is asked for got an 8 ounce bag i was in quarantine due to being covid positive called them up and they refused to make it right avoid at all costs they RIP people off
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January 2023 by aayush mistry
Nice store
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January 2023 by Çaylak Tırcı ABD
If you have problem and if you have receipts,no worries this guy help you for exchange. Helpful and friendly stuff