Staybridge Suites North Brunswick by IHG is a hotel that offers a convenient location, with attractions like 4th Street and Barclays Center just a short walk away. Guests appreciate the hotel's clean and nice rooms, comfortable beds, and the friendly service provided by staff members such as Bassim and Eddie, who received praise for their care and assistance, even during late hours. The hotel features a lobby with social gatherings that guests enjoy, and overall, many find the location ideal for their needs.
However, the hotel is currently undergoing renovations, which has led to limited parking space due to storage containers around the property. Some guests have experienced issues with ongoing construction and inconsistent room service, describing it as "when convenient" for staff. There have also been reports of a construction mess and rooms that appeared to be occupied or in disarray, leading to frustrations about the hotel's condition.
Customer service experiences have been mixed. While some staff members are helpful, others have been less accommodating. One guest shared a negative experience involving poor customer service during a health-related situation, where staff refused to deliver food to a guest with COVID-19 in a contactless manner, leading to frustration. There was also an incident involving unauthorized charges on a credit card, which was reported to authorities and reflects concerns about communication and guest relations.
Despite these issues, some guests still rate the hotel highly, citing its great location and social atmosphere. The hotel remains a popular choice for those visiting the area, particularly due to its proximity to local attractions and the friendly staff at certain times. Overall, Staybridge Suites North Brunswick offers a comfortable stay for many, but potential guests should be aware of ongoing renovations and varying service experiences.
Very spacious and clean rooms. Full kitchen with all the required utensils and Crockery. Great breakfast with good spread . They serve Evening snacks for 3 days a week and the menu is as good . Location is very close to a lot of shops including eateries. Great value.
July 2026
Everything is great about Staybridge, I have always had great experiences. Sometimes my room is covered in light pollution from Microwaves to fire alarms that flash is infuriating. That is the only reason I cant give everything five stars! Otherwise affordable and great staff!
July 2026
Excellent 3-stars hotel. Tasty hot breakfast. Nice room. Pleasent staff.