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February 2024 by Mina Bent Mbarek & El Gada “FOLLOW MY DESTINY”
The team is very professional and efficient, especially the store manager.
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February 2024 by Roberta Beyer
I usually go there to drop off my Amazon returns and everyone at the counter is extremely helpful. I am not sure of the person's name behind the counter, but no matter how many packages I have to return, he does it quickly and always with a smile on his face. I highly recommend this UPS Store.
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February 2024 by Sagit Ben Nun
Highly recommendedFast and safe shipping
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January 2024 by Alexander Kim
It's okay.
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October 2023 by Bruno Palmer
11 customers 1 worker. To make matters worse, the employee needed to into the back multiple times. We all hoped a fellow employ would assist. It never happened. 2 people left including me. I’ll stick the the post office
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October 2023 by Josue Marin
It takes 25 minutes to return a no label no box package from Amazon. The line was outrageous. The crew at the counter are really slow. They don’t mind the line.
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October 2023 by V Vang
Went to drop off some Amazon returns with 5 different codes and not only did Umesh move the line extremely quickly (3 people in front of me), he made the returns quick and very painless. It took less than 10 mins from when I stepped into the UPS store to when I left. Very efficient and very pleasant! Must say BEST interaction I've ever had with any UPS personnel before.
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June 2023 by N P
The associates at this location are always super friendly and helpful, happily suggesting various options to save time and money.90% of my trips are to drop off pre-paid packages, which are a breeze, but recently, I used their (very reasonably priced) notary services and walked out with a smile on my face once again.Definitely will go out of my way to use this specific store.
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May 2023 by PE Huang
Horrible experience at this UPS Store. I shipped my passport out for a travel visa. The clerk typed the wrong address and it never made it. It was returned back to the store and they lost it for over week at the store because "they were too busy" to look for it. Because I had to travel abroad and needed my passport, I had to take a day off of work and drive to Philly to get an expedited passport processed. It cost $600 for everything not including my lost pay. After I went through all that, I was told they found my returned package in their store after 2 weeks!!! I did not receive a penny back from them - not even a refund for my original shipping which they screwed up. NEVER GO TO THIS STORE. Drive to the other UPS Stores in the area to do your business or go to FedEx or even the post office
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April 2023 by Barbara Guzman
This is the worst drop off location I've ever done business with. Rude, unpleasant and unprofessional! I wouldn't give it 1 star but in order to write a review I had to select it! THE WORST. I went to drop off packages for return and they always have an issue/attitude. Most amazon packages don't require returns to be packaged or a printed label, just the code. Every time I go to make a return there's a PROBLEM with them accepting the return. They have even gone as far as suggested I BUY a box from them so they can make the return. They don't need to be in business with the service they provide!
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April 2023 by Anthony Fresolone
Walked out, it doesn't cost 280.00 to pack "already bubble wrapped" and mail an instrument 14oz next day to Michigan. Just have to wonder how much of that goes to UPS. Felt like they were taking advantage of me. No alternative offered. just tactics of the package not arriving.I'm disappointed.
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March 2023 by Vicki K
I've been to the North Brunswick UPS store numerous times, even during heavy holiday season, and have always had a positive experience. Employees have been courteous and helpful.
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March 2023 by Shakia Dorsey
Store refused my Amazon return because the box that was shipped to me was damaged and they wanted me to pay for a new one. Went to a different store and they explained to me that since the box still had the label in tact it was proof that the box was shipped that way and they were able to take the return. Looks like this place only wants to find a way to take your money
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September 2022 by My Truthfulness
The Asian man who notarizes is flat out rude, Treated me like I was a criminal or done something illegal. I had everything in order and paid over $20. East Brunswick location workers and service are much better.
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May 2022 by kostas600
AAAA++++ Service. Thank you for picking up my item, packaging it up and shipping it!!!
