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February 2024 by Anthony 2.
I tried to purchase muffins today and they told me I had to buy two because it was buy one get one free I said no and they took my muffins away and said "I can't buy one it because this is not ShopRite." What is this? Horrible customer service. Im am very disappointed
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February 2024 by molly h.
This is a great Costco, as most are! The manager Jaun and employees Ashley and Steven went above and beyond to help me solve a problem. It was crazy busy day (Valentine's Day) which happened to fall the day after a big snow storm. They still were running smoothly and were unruffled with the crowds. With the parking lot full there was still only a short wait to check out. It made for a positive experience that could have gone side ways! The gas station has great prices and is well run too!
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January 2024 by Raj S.
Have been to this Costco location few times ... nicely located .. right on US 22 ... parking is crazy here .. this location is super crowded ! Parking is just impossible on weekdays and peak times ... Love this Costco.. it's hugeeeee.. there are so many items which are on display here , compared to Edison and other Costco locations .. especially - furnitures, lighting etc. billing is a it crazy ... a longgggggg queue today .. took sometime but it's probably because of weekend . Overall even though the service could be better , we love to shop in this Costco location. value for money ..
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January 2024 by Jenn B.
Typical Costco. Nice selection of items. Visited this location because I was in the area. Also they carried the baby formula I needed. For some reason, my usual location was out. I was able to get a few as needed. Workers were friendly and check out was quick and seamless. Would return if I'm in the area again.
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August 2023 by Alicia K.
Costco really scrapes the bottom of the barrel with some of their hiring choices. Returns desk employee was nasty and unprofessional. She also worked at a snails pace. It's not my fault Costco regularly sells moldy produce that goes bad well before the best buy date.
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June 2023 by Luke P.
Used to love this store, but now I am tired of getting harassed by the phone sales people every time I enter the store. If I keep going to costco, it will be to Bridgewater. When I told the sales person I was not interested, he continued to push me to tell him which company I have service with. When I told him to please stop, he yelled sarcastically from 50 feet away that they would be there for me when I was ready. It was thoroughly embarrassing.
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June 2023 by Loridana G.
The option there has the rudest clark ever. She ordered my 11 years old daughter to open her eyes on the machine in a harsh way. I went to stand near my daughter. She ordered me "GO SIT ON THE CHAIR" I said I want to stand by my daughter. She yelled at my daughter " GO SIT ON THE WAITING CHAIR". And she let another client in. She doesn't wear a name tag, so I asked her what's your name. She refused to say her name and said go complain to Costco. As a Costco client I think I should not be treated that way. That was on: June 9th 2023, 2 pm shift.
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March 2023 by Richard Reiter
Fantastic Pharmacy staff!!I am a customer at Store 1166 in North Plainfield NJ, specifically because of the pharmacy staff. I have moved but still come back to this location because of them. They have patiently and efficiently handled my prescription refills through multiple insurance changes, and helped me save money when I paid out of pocket with no insurance.I also use this pharmacy for COVID vaccines and flu shots. The entire staff is super helpful, and friendly, and polite when I call. Special shout outs go to Haidi and Kara, and to Pat for running such a smooth shop.Phantastic!!
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February 2023 by Jess D.
This review is in regards to the gas station. I come here at least once a week to fill up. I always get here just about 6 o'clock in the morning. I will have to say that when Ken is working, everything runs smoothly you're in and out really fast. He really hustles every morning has everything is ready to go when customers start lining up. Costco truly has a great employee when it comes to Ken he's very prompt. Works very hard and makes it an easy transition to get out of there quickly especially for those who are traveling to work. when he is not working I can say the other guys like Tim who do not work nearly as hard as Ken does. There are always long lines they start late by the time you can start getting gas. It's about 10 after six and they move slowly. You truly have to value those employees who make pure initiative who are on time to work and have dedication to their job. There are not many people out there that do that.
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July 2022 by Marie J.
An employee Named Noel was beyond the perfect gentleman at this establishment to my group of friends From the Arc of Union County Day program. He definitely showed a different type of compassion to us and I can't express enough how grateful I am to cross his path let alone witness such selflessness. I literally almost cried because he didn't have to but he did and it's a moment all of us will never forget. Thank You Noel for having such a heart of gold in a world where it's now rare to see/witness or even have. You are beyond appreciated if not from anyone else definitely from this group of people. Noel you've done something small to you but to us/myself it was a big deal. Thank You Noel for being the best employee I've ever crossed in my life.
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May 2022 by Shari W.
Luv Costco everything is always pretty fresh and inviting . Although it does make you purchase way more than intended the experience is everything
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May 2022 by Jennifer S.
Costco has the best pineapples! Gas is a little cheaper. Parking lot is always crazy. The people that work here are very friendly too. Love this location the store is always bright and clean.
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February 2022 by Maureen Greenbaum
We get all our vaccinations here as well as prescriptions filled. Patrick is very knowledgeable and willing to discuss issues -for example we got our Shingles shot right before the pandemic and postponed getting the 2nd shot. Patrick advised to get it and when I checked the internet that is what the CDC says too.If the doctor calls a prescription in, there is barely a wait and if not there is all that shopping you could o!
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September 2021 by Fuad Al-Aali
Constant good service. Products always fresh and available.The pharmacy is the best. NO ONE CAN BEAT THE PHARMACY CUSTOMER SERVICE. Absolutely the best most courteous professional compassionate staff.To boot Costco policy on medication. NO RIPPING OFF the consumer. Unlike CVS Walgreens etc.
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April 2021 by Bob T.
Best Costco by far in the country. Been all over and this wins hands down. Food is fresh, workers are timely and informative and they go the extra mile. Case and point: Loading heavy shelf into my truck and Jaiden stops and asks if I want a hand with it. Helps me load it in and says, "is there anything else I can help you with today?" Then tells me to have a great day. I know this seems like this should be part of their job, but he went above and beyond and I saw him in the parking lot hustling to get to carts, help other people, etc... Guy deserves a raise IMO! Thanks again and even though I live in Madison with other Costcos much closer, I'll always go to this store first.