Jewelry Stores in North Plainfield, NJ

“Although I was told by the employee that they only were able to give loans on gold and platinum jewelry ONLY (including Tiffany's, James Avery, Brighton, or any other sterling silver jewelry makers. That was kind of a bummer, but completely my error considering I could have easily called the store before I decided to pay them a visit, so I wasn't mad, but disappointed. She seen the disappointment in my facial expression, and after she was very empathetic and very kind to me, which I commend since most customer service is less than average most places, and most employees in my experiences while I'm out doing errands or shopping, etc., in my humble opinion don't give a very believable empathetic response or really show any concern when they are unable to help customers, and to me it's quite obvious when they are just kind of checking off their boxes on the key points of there "irate / unhappy customer" script in their head, some show no emotion what so ever, and a small percentage actually seem quite pleased to let you know they can't help you and really couldn't be happier telling you,"Nope, I can't help because, blah, blah, blah." I think it's disgusting and really nice don't know why it's accepted at many businesses but I assume management has no idea. Luckily for me this was not the case with this lady, unfortunately her name has slipped my memory, Sorry but this visit to this business wasn't recent, but about 3 months ago, before I was able to find my position where I work, and therefore was a bit light in my wallet. I just remembered her kindness and time she spent with me giving good directions , since my phone had ran out of Juice and I didn't have any idea how to get back to the area that I had came from! She was just so concerned about me and my situation, and I could see she had a genuine concern for humanity and I think that she really values people and of course, respects her position at Rick's very much to go the extra mile for the customers. The only thing I remember is that like myself she had medium length hair and was a petite woman about 5' or less I believe.”