-
April 2024 by Craig Blanton
Unlike other furniture stores on Route 22, we weren't "jumped on" the moment we walked in the door. Our sales person (Alan Granetz) was extremely knowlegeable and helpful. He introduced himself, asked how he could assist us (asked what were we looking for), and then guided us to where the said items were located. He then gave us time to browse with out breathing down our necks. When he saw we appeared interested in a couple of pieces he aporoached us and explained available options (manual, motorized, upholstry...etc) and asked if we had any questions. He then checked availability. He was extremely attentive without be overbearing. The other sales reps on the floor appeared to have a similar sales approach. I usually hate furniture shopping because most sales people are pushy and overbearing. That was not the case at La-z-y North Plainfield. I highly reccomend them.
-
April 2024 by ROBIN GRAHAM
I had never visited a Lazy-boy store before but on my first visit I was greeted by Sharon a sales representative. Sharon introduced herself and wanted to know how she could help. All I wanted was a battery for a chair that was purchased for grandmother years ago. However , to my surprise Lazy- boy was more than I could have ever imagined. Sharon showed me around the store resulting in small purchase of some clearance items. I have a retail background of over 30 years and customer is very important. Sharon delivered on customer service excellence. Thanking you for customer service experience!
-
April 2024 by Genevieve Mitchell
Had a great experience here with Gill! He was very knowledgeable about the products and very patient while we took a while to decide and wanted to see all the options. Ended up with something we love!
-
April 2024 by John Kassay
Excellent and friendly service
-
April 2024 by Bryan Cullen
Excellent experience! No pressure sales. Our sales person Anila was very helpful and knowledgeable. Highly recommended ?
-
March 2024 by Jean Forte
I chose lazy boy furniture because I want quality. I want my furniture custom-made I don’t want cookie cutter type mass production furniture that breaks in 3 to 4 years. With LZ boy You get to pick whatever Fabric you want and the quality is unsurpassed. Plus when they deliver the furniture everything is protected with quilted fabric Protectors so that nothing gets bumped or bruised. Additionally, the staff at lazy boy gives personalized service, and they are very attentive and professional. George the salesman in South Plainfield is terrific
-
March 2024 by Harold Weinstein
Kieran was patient and very knowledgeable about product and design. She was a pleasure to work with.
-
March 2024 by Janine Michaud
Extremely helpful, and knowledgeable, but not at all pushy
-
March 2024 by Gopika Radhakrishnan
We really had good experience with lazy boy furniture in the past as well. The salesperson was very knowledgeable and helped us make good decisions by patiently listening to our needs and steering to what is best for us. It was a very pleasant shopping experience! ☺️
-
March 2024 by Tonia Ansetta
Sharon was a pleasure to work with and made the process fun and easy
-
March 2024 by Andrew & Rebecca
Our experience at the La-Z-Boy store on route 22 was amazing! The employees there were very helpful and knowledgeable! Kiera was amazing! She came to our house with samples and she provided us with 3D images of what our house would look like with the furniture. I would highly suggest this store and their products! Best customer service out of all the stores we visited. I am definitely going to purchase more products from this store! Great job employees. Keep up the great work! And hopefully the store recognizes and rewards these employees!
-
March 2024 by Barbara Gregg
Sharon was an awesome sales person and ensured we were happy with our selection
-
March 2024 by Marci Semel
George was great and informative.
-
March 2024 by Maureen Ray
With Allen's help, I found the exact recliner that I was looking for. Can't wait for it to be delivered.
-
February 2024 by Marco Altieri
Our salesman George was beyond patient with us. He was extremely knowledgeable and thorough.
