Nissan of North Plainfield serves Nissan drivers in the Newark, Edison, and Westfield areas, dedicated to automotive needs and going the extra mile. The service is often described as exceptional, quick, and well done, with representatives providing complete descriptions of work performed. Personal attention is appreciated, and the experience can be wonderful. Specific service advisors are highlighted for their great service, representing pure class, dignity, intelligence, humbleness, and knowledge, acting as a go-to person in the service area. However, some customers report issues. One noted that an oil change was stated as done but was not, though it was later corrected. Another mentioned difficulty with a receptionist who does not speak much English, making appointments hard. A further complaint involved a refusal to lend a vehicle to a current customer for a short time during service, which was disappointing. Despite these points, the dealership aims to provide legendary customer service with a smile.
Costumer service was phenomenal, I have 2 cars from this dealership. Everyone was friendly and they went above and beyond to make the process very easy. Steven is a great salesman he listens to you and makes sure you're comfortable throughout the whole process. Thank you so much for making this a great experience for my... read full comment
June 2026
leased my car here and recently came back for my first oil change. Jay helped me throughout the process and was extremely helpful, professional, and friendly. The service was smooth and efficient. Thank you, Jay, for the great experience!
May 2026
From sales to finance to the GM—nothing but great vibes, great service, and a great deal. They made car buying feel easy. Thank you!!
