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December 2025 by D Gilleece
My son just bought an accord from Rosemary. She took care of him as if he was her own. She is a beautiful honest woman which is hard to find. So if you’re looking to buy a Honda go see Rosemary. You will not be disappointed!!
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December 2025 by Kevin Anderson
Bought a 2026 Civic Si over MSRP in August. The salesman made promises he didn’t keep and was let go soon after, the manager wouldn’t honor what was discussed. The car started having issues on day two, and while the dealership did try to help, the problems remain and other Honda shops can’t fix them either. Problems keep getting worse and I'm stuck with this car. I wish I could return the car. I wouldn’t shop here again.
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December 2025 by Christopher Cooze
Purchased a 2026 Honda Civic SI on August 18th. Was charged 5000 over MSRP for the vehicle and it wasn't even clean when I bought it. Streaks through the windshield that you couldnt see through at dusk or dawn and weird water spots all over the interior. I requested a cleaning up on picking up my plates a month later. Car was cleaned perfectly however, At this time it was determined that the water spots were actually stains from some sort of cleaner that would not come off. Salesman told me to contact him if there was any other issues. Immediately told him this was the case after leaving the detail area (he was off earlier and left me in the hands of the staff). This was over a week ago and I have attempted communication multiple times without a response.
UPDATE: manager called by the end of the day to get this fixed up. Simple manufacturing issue that has since been replaced through Honda USA via a different dealer! Sad to have to wait a month for service when the solution took less than a 15 minute conversation.
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December 2025 by Alex Domovich
I brought a vehicle to Route 22 Honda in Plainfield for a pre-purchase inspection, which cost $229 + tax. I was shocked to learn that this fee did not include pulling diagnostic trouble codes from the vehicle.
When I asked about getting the codes read, I was told there would be an additional $100 “discounted fee” just to pull them — something that takes about 10–15 minutes and is often done for free at places like Advance Auto or offered as part of an inspection at many other shops.
When I questioned the charge, my service advisor simply responded, “This is the way we do business.” That was the extent of the explanation. I then asked to speak with the service department supervisor, who refused to come out of his office to speak with me at all.
In the end, I used my own code reader and pulled the codes myself in about 9 minutes — saving myself $100 and confirming how unreasonable the charge was.
Between the inflated pricing, refusal to explain rationale behind policies, and poor customer service from management, I do not feel this dealership offers good value or transparency. I will not be returning, and I recommend others shop around before trusting them with inspections or repairs.
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November 2025 by Krish Julka
really good service much better than other dealers handled me really good and quick and left with a Mustang happy KJ really good guy and the other guy forgot his name really helpful and nice!
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October 2025 by Eric Hayes
Karanja KJ Jackson thank you for your kindness in this situation. My sister was very happy with her car and your compassion. I will recommend your services to everyone I know. Loyal Honda driver.
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October 2025 by Vasil K
Thanks for the outstanding service, leasing and support!
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October 2025 by Salonj Harris
How you doing I’m on my daughter page but vip Honda gave me the most beautiful experience process was very easy and smooth happy to back at Honda
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October 2025 by rakesh patel
I recently purchased a car and had a fantastic experience with the entire team. Mohammad Shafi and his manager very friendly help from start to closed deal very fast, everyone was friendly, helpful, and professional. The salesperson was very knowledgeable and patient, answering all my questions and helping me find the perfect vehicle. I really appreciated the honesty and the no-pressure approach. Thank you to all the staff for making the car-buying process smooth and stress-free. Highly recommended!
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October 2025 by shemika sargent
⭐️⭐️⭐️⭐️⭐️ Five-Star Review for Rosemarie Williams at VIP Honda
I can’t say enough amazing things about Rosemarie Williams! From the very first conversation, she was honest, professional, and incredibly knowledgeable about every detail of the car-buying process. She truly listened to what I needed and made sure I left feeling confident and excited about my purchase.
What really stood out was her attentiveness and genuine care — Rosemarie didn’t just try to sell me a car; she made sure I got exactly what was right for me. It’s rare to find someone in this business who goes above and beyond with such integrity and kindness.
I’ve already sent several friends and family members to her at VIP, and every single one of them has had the same amazing experience. They all said she made the process smooth, stress-free, and even enjoyable!
If you’re looking for someone who treats you like more than just another customer, go see Rosemarie Williams. She’s truly the best in the business — professional, trustworthy, and a pleasure to work with. I recommend her to everyone!
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October 2025 by Michelle Coon
Great service. Liz, the manager was amazing to work with very attentive, helpful and went out of her way to make sure the deal went smooth.
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September 2025 by jaquan hudson
Horrible Service Departments came in first thing i said to the service representative is i have a turbo charger code but im not sure can we verify that. He said sure let do a thorough diagnostics . Come to find out he said the hose and the o ring needs to be replaced i said sure but what if its the turbo and not the o ring or hose he said well check it after the service completed the service and the codes came back after 1 day ? My question is who’s going to reimburse me $500 for misdiagnosing my car?
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September 2025 by Aniway Alvarez
Our sales person Mohammed S was very courteous and very helpful, since this is our first electric car to lease. He gave us some point of the pros/cons of having electric car. I told him my budget and he worked on that numbers right away, It's so much easy to work with Mohammed because he listen to his customer point of view/concerns, unlike most of sales person from other Honda dealership we went before. I highly recommened him and we definitely coming back to VIP for our next car purchase.
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September 2025 by Kuntal Roy
Overall I have a nice experience. Md Shafi understood my requirements and guide me well. He explained the feature of car very well and assisted me through the process.
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September 2025 by Maddy Esprit
I had the pleasure of having Ms. Rosemarie as my salesperson. She was a pleasure to work with, very informative and made the buying process easy. I'll be a repeat customer as long as she is there. Thank you Rosemarie for all of your help, I'm very happy with me purchase. I'll be recommending you to everyone.
