-
February 2024 by IdRatherBeSurfing
We are working with Julie and very satisfied with our service and coverage. We were able to bundle home and auto for great savings. Thank you!
-
February 2024 by Bill Somers
Awesome way to spend the evening. Even if you don't see the show it's a great dining experience
-
December 2023 by Ashley S
disgraceful. place sucks. idk how they have an overall 4 star rating, would give 0 stars if possible. we called for a tow truck at 7. Told us it would be here by 8:50, then called and said by 11:30. We heard NOTHING. Had to call back ourselves , to which they said “oh yea now it’s 8:30 am”. awful. what a waste of our time. If you get stuck on a road, goodluck!!It’s now 9:40 am after they told us 1 HOUR AGO he was 10 minutes away!!Now I called and they’re trying to argue with me that the car got picked up… WHAT??! So when I told her it wasn’t picked up, she claims to have “called the driver” then HUNG UP ON ME. the employees here will waste your time ….Liars.
-
December 2023 by Gamex
Is a pleasant place with very polite people ready to help.
-
November 2023 by Joe McCull
Gave one star only because I had to. Walked in on 10/30/23 at 1:00pm. Have been AAA member for a number of years. Have received correspondence and read in their magazine about their travel services. So, needed a ticket. Had all flight information. After walking in, was informed it would be at least a half hour to a one hour wait as they only had one travel agent working. After waiting for 35 minutes, asked if I would be better off just coming back at their opening on 10/31/23. Was told that only one agent would be available, but not until 10:00am, as their two other agents were off. Meanwhile, the one agent Judy and the front desk woman then got into a long winded conversation about who was off on Tuesday or Wednesday. I walked out, drove four minutes to Boscov’s travel agency and had my ticket in twenty minutes. Just have to wonder where is the management?? This time of year with the upcoming holidays with no staff, no excuse. Prior to my leaving, Judy made it very clear that if I came back, she had customers coming in at 11am. Do yourself a favor, go see Joey at Boscov travel. Much more pleasant, no drama, and you will get your ticket quick!
-
November 2023 by Dennis Deitch
Great service! Love the AAA experience. Worth the membership.
-
September 2023 by Carole
Lady I talked to had no clue. Place was empty, no surprise there.
-
August 2023 by Cameron Mount
Pleasant people. Good passport photos.
-
July 2023 by steven conover
Great service, Great staff. Very helpful for trips and roadside assistance.
-
July 2023 by Janet Leon
Went to renew yearly membership, received prompt, friendly service ?
-
July 2023 by Daniel Schiavello
Picked up Amazon package no problem
-
June 2023 by Bette DelGrosso
Going on a vacation to Arizona so, before we decided where we wanted to go in Arizona I went to AAA to speak with someone and get a trip tik. I sat down with Sharon and she helped me out with the places I want to see and where they are located. Sharon emailed me an itinerary the next day, she is on her game. I need to tweak the plan so, I will be calling again.
-
May 2023 by Elle L
These people are no professionalism what so ever. They ALWAYS have an attitude and will try and make you seem like you don’t know what you’re talking about with your own car. They will chuckle at you over the phone as well when you’re having problems. and when i got an unattended tow, they messed up my car and costedme a whole new car!! THEY DONT CARE ABOUT THEIR CUSTOMERS
-
May 2023 by Tricia Moore
I’ve contacted this location before, both via phone and in person, and have never had a negative experience. However, my phone correspondence today with Judy was the worst ever. She was rude, kept talking over me and spoke to me like I was a child. When I asked to speak with someone else she said no one else was available to help me. And when I requested her manager’s name and extension, she proceeded to tell me that the manager was out of the office and wouldn’t be back until next week. After asking for it again, she gave me the main number and said she didn’t know her manager’s extension, which I find very hard to believe. She finally gave me the direct number after I told her to transfer me to someone who would be able to get me the number. I have recommended AAA to friends in the past, but after this experience I would not recommend this office to anyone; especially if they have to deal with Judy.
-
May 2023 by Ruben Velez
Friendly service and great promos to sing up.