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March 2024 by Megan Trego-Odom
Great service, quick, and reliable.
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February 2024 by Mark Hughw
On time start and finish, and I have recommended Firestone to friends on several occasions, particularly related to the lifetime wheel alignment.
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February 2024 by tamiko crockett
Was helped by Rob and Brandon. Extremely friendly and very knowledgeable.
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February 2024 by Melissa Branca-Mooney
Robert is always so helpful and service time is really great!
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February 2024 by umphlett1
Fixed my pulling issue with my truck. ThanksWe continue to be a customer for you are treated with a kind helpful attitude and a willingness to solve the problem.
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February 2024 by Kim Campbell
The Northfield location is so easy to make an appointment. Employees are very professional and a pleasure to deal with.
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February 2024 by Chris Tryba
Tire rotation at a fair price. Easy in Easy out! Friendly staff.
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February 2024 by Mike M
The service writer was amazing, and the tech did a great job in half the time I thought it would take. I priced out what I needed to purchase, and Firestone was one of the least expensive shops I found. I have found my "regular" car maintenance and repair shop!
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December 2023 by Joshua Breslin
Firestone Auto has been approachable, knowledgeable, and prompt in solving the problems with my car. Thank you!
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December 2023 by Lauren Pagliughi
Firestone Northfield is always professional and courteous and able to accommodate my ever-changing schedule. I wouldn't go anywhere else for tires!
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November 2023 by Svetoslav Dimitrov
Friendly staff and BAD experience! Went there asking for front alignment and told them resently had a front left camber bolt installed. The only thing they did was toe alignment. they didn't touch the camber bolt at all even though the camber was out of specs. They tried to convince me there was something wrong with the suspension but they didn't know what exactly . A few minutes after I noticed I had a flat tire in rear with 27 psi. The first thing before alignment is to check the tire pressure!! I was gifted a free battery check instead
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October 2023 by Diana J.
Accommodating with same day appointment, kind, thorough, honest, enjoyable experience.
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September 2023 by Pat
Great service, helpful consulting on replacement tires. Highly recommended
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September 2023 by Al M.
The manager was very professional however the mechanic was incompetent. Went there for a battery on Labor Day and the manager squeezed me in for a battery purchase. After a day I noticed that my voltage gauge was not where it should be reading. I thought I needed an alternator. I took it to Cioccia GMC and they discovered that the battery terminals were not secured or tightened. The battery hold down was not applied. They sent me a video of the lousy installation by Firestone of Northfield, NJ. Ciocca no charge to fix the wrong right. This sloppy work by the mechanic could have caused a serious accident or fire. Please look over the video of 2019 GMC ACADIA: ( www.mkvwa9.com/p/JhAthn.html ). Your advisor will reach out shortly with more information. Text STOP to opt-out.
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June 2023 by vincent arezzi
I had a terrible experience trying to have my tires rotated and a nail removed from a tireThe nail was too close to side wanted me to buy a new tire(Got it repaired by nearby mechanic 21$) next he wouldn't rotate tires because of swollen lug nuts the local mechanic as he was fixing tire told me that it's a real thing but the lug nuts he encountered on my truck did not have that issue.I'm very disappointed with Firestone( I have been a loyal customer for at least 6 years and get tires for 2 vehiclesBeware!
