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February 2024 by Esther C.
Crazy expensive. Good service, but prices, for me, untouchable. I found 8 chairs for the price of 1 of theirs. Product was beautiful, just not at all touchable,
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December 2022 by Engineer AJM
Great service. The installer is the best. Very professional and personable. Looking forward to my next purchase.
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July 2022 by Michael Hammond
I have been to surroundings three times now . Every time it is the same experience . Bad!!! Having been in retail my entire life I am an expert on good customer service and bad service . So this is a high end furniture store that caters to people from all over the area including people who may live on the beach in Ocean City , and when you live at the beach you tend to wear tshirts shorts and flip flops even when you go to a fancy furniture store . Well three times now I visited the store over a two year period and every time same thing the sales reps sat at their desk and ignored me . Today I walked in , rep number one no hello , drop dead or anything , rep # 2 a little better excused herself when she accidentally bumped into me , but still did not ask if I needed help . Finally rep # 3 sitting at a desk again by herself like the other two associates ignored me and my wife even though we were right in front of her showing a great deal of interest in an expensive entertainment center . So giving her the benefit of the doubt I approached her and asked if they deliver to our home town . She looked up and said they do have delivery people and then put her head back down and looked backed at her computer . Now I am sure 100% sure they believed we were in the wrong store based on the way we dressed . After three different times in the store with the same treatment every time I would have to assume they employ the worst salespeople on the planet or they need to realize that every customer should be treated with respect and made to feel comfortable . Your in egg harbor township for god sales not Rodeo Drive Beverly Hills where snobbery is more expected . For those of you that are looking for high end furniture do yourself a favor buy it from nice people not Surroundings . We saw three pieces we would have purchased totally about 22k according to the price tag , if only someone said hello .
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January 2022 by Jameson A.
A month ago I was highly recommended to this place from people in the voorhees phila area where I Play pickleball. I have to tell you that this place is amazing!!! The owners are there eager and willing to help without over bearing sales tactics and Esther was an amazing sales Rep herself. I picked out a few pieces of furniture and decoratives and ordered delivery! Even the delivery was on time and the delivery men unloaded unwrapped and placed furniture in exact locations and even fluffed our pillows!!! Excellent Seevice From Start TO FINISH!!! I'm not shopping anywhere else I love this place and the people there!!!!!!
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November 2021 by Savvy S.
I have NEVER experienced such horrible customer service. The minute they take the 50% deposit on your order, which in this case was in excess of $200,000, and must be cash or wire transfer, they forget about you. We have been waiting for the balance of our furniture, which was all to be delivered by July. We have called and emailed 17 times, and David, the owner, has ghosted us since the summer. Not only has our order remained incomplete, but we received 2 items that were damaged. We are now waiting for the second "repair technician" to come to fix a brand new dresser. The drawers will not open, and the first tech that was sent out told us that he will let Surroundings know that the piece is defective, and should be returned. i could continue, but the point is that we now realize why they only accept cash. Surroundings will take your cash and hold you hostage, while not adhering to any timeline, quality assurance, or promises that they provide. BEWARE!
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June 2021 by Damon G.
Paid $500 for an initial design consultation. Sent us back a handful of photos of furniture pieces that we picked out with them while in the store. Couldn't be bothered to follow-up on multiple calls and email requests. Inutili...
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December 2019 by watson omerta
Amazing Furniture love the work..
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December 2019 by Jim Citta
Top quality
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July 2019 by Nicolas DeFiccio
Came here for an interview, got called back to “try out the position” and worked half a day. was told i’d be called back to meet the owner and that i’d be compensated for my half day. never got a call, tried to contact “max” multiple time to at least receive my pay and she dodged my emails and calls until i gave up. super unprofessional and honestly just morally wrong.
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June 2019 by Susan Cicione
Excellent!!!
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May 2019 by Mary Anna Fell
What can I say Amazing!!!!!
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May 2019 by linda gutman
Wonderful store. Wonderful service. Wonderful owners!
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November 2018 by Anita FMN
My husband and I had been looking for a piece for our TV to replace an older, outdated and too small cabinet. When we walked into Surroundings, we were warmly welcomed by Stewart who graciously began showing us what the store had to offer. We were delighted to have found this place, as it has beautiful pieces, many of which are made in the USA. The displays are gorgeous, the furniture of excellent quality and the assistance that Stewart offered was invaluable. His knowledge of the product lines was impressive. Not only did we find and purchase the BDI cabinet for our TV, we also bought two more pieces that were the perfect solutions for our home. The gentlemen that delivered our furniture were professional, taking great care in the handling of our pieces. Everything arrived in perfect condition and was set up to our specifications. Thank you, Surroundings, we are thrilled with our purchases.
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November 2018 by gail kardon
Just a pleasure to deal with in every aspect. Beautiful furniture and delivered as promised. Looking forward to working with them in furnishing additional spaces.
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November 2018 by Kane Miller Miller
Awsome place for unique furniture
