This Jam Paper & Envelope location has closed

Office Equipment, Warehouses
Jam Paper & Envelope offers good products like colored envelopes and vellum paper at good prices. However, many customers report significant problems with order fulfillment and customer service. Common issues include very long delivery times, partial or missing orders, and damaged goods, often attributed to the shipper. Communication is frequently described as horrible, with a noisy call center and emails that are ignored. Customer service can be unnecessarily rude, though some representatives are noted as very helpful. There are also serious reports of charging for out-of-stock items and major delays in issuing refunds, despite the company eventually providing them, sometimes citing a technical glitch. While the product quality draws customers back, the overall experience is often frustrating.

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1. Northvale, New Jersey