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“Your manager Nick was very helpful. He was very pleasant, answered all my questions and my shopping experience was easy and enjoyable. Excellent customer service!!”
“Uncle Charles is the best sales person!! he knows his stuff about the products. He is a fun time at Kiki with him in the store love him. He’s the best clone him if you can cause Charles is the man.”
“I arrived at the Yonkers store at 9:01 a.m. seeking an AC window unit during a heat wave. There were already several customers ahead of me. I waited less than 5 minutes and received excellent and expert care from Craig W. Highly recommend.”
“I had a great experience shopping at PC Richard & Son in Nanuet. I recently purchased an AC unit, and Matt made the entire process easy from start to finish. He was friendly, knowledgeable, and took the time to answer all of my questions without making me feel pressured. He helped me find the right unit for my needs at a great price. Excellent customer service like this is hard to find these days. I highly recommend this store, and if you stop by, definitely ask for Matt!”
“Our mattress expert, Christopher, in Nanuet, was great! He was very knowledgable and took the time to fully explain all of our options. We can’t wait to get our new mattress!!!”
“I would like to express my sincere appreciation to Tom Paone, Manager of the Paramus location, and Jennifer from the Repair Center for their outstanding assistance with an issue involving my new refrigerator.
With a holiday weekend approaching, I was concerned about getting the matter resolved quickly. Tom and Jennifer both took the initiative to escalate my claim, and thanks to their efforts, the issue was resolved in less than 24 hours.
My family and I have been shopping at PC Richard & Son for many years, and experiences like this are the reason we will continue to do so. We have always been treated like family, and that level of personal care and customer service is what truly sets PC Richard & Son apart from the big box stores.
Thank you again, Tom and Jennifer, for your professionalism, responsiveness, and dedication to customer satisfaction.”
“If you're looking for a mattress, this is the place to go. What a great experience, and all thanks to Tripti. She was patient and there was never any pressure to buy. Just let he know your price range and she will find you the mattress of your dreams. The delivery was also quick and painless. Angel and his partner went out of their way to make sure everything went smoothly.”
“The guys were amazing! Very polite and quick too. They assembled the couch, plugged it in and showed me how every thing worked including the sound system with the lights! Everything works perfectly! I’m so happy I’m doing the snoopy dance ! They were able to remove the old couch with ease. Thank you Mr Niko Rodriguez An awesome sales associate!”
“I had a great experience today thanks to Kyle, my mattress salesperson. He was incredibly sweet, kind, and patient throughout the whole process. He really took the time to understand what I needed and helped me find the perfect mattress. He also made sure I got the best deals available. Truly exceptional service — highly recommend Kyle!”
“Mr. Robert Davis is very personable and a great listener. He helped me to choose the right mattress protector. I’m sorry that I am not in the market for a new mattress because I know Mr. Davis would spend time with me listening to my needs and use his knowledge to help me make an educated choice on the right mattress for me. If you’re in the market for a new mattress go to Mattress Firm on Route 4 West in Paramus and ask for Robert Davis to help you. You will not be disappointed! Thank you.”
10AM - 9PM
545 NJ-17, Paramus
Mattress Stores
“Went there to look at a bedroom set we saw online and wanted to see in person before ordering. Intent was to look then go home and order it since it was coming up a bit less online. Kleny came up to us while we were looking at some couches while we were there. Wife was looking for a specific fabric to touch and feel but unfortunately nothing on the floor was what she was looking for. Kleny went above and beyond trying to help her find what we were looking for. Unfortunately not being able to find we were going to leave but did mention we were going to order the bedroom set. She wanted us to work with her to order so we let her work up the numbers. Once she came back with the amount l we mentioned it was a better price online. At that time she got her manager involved (Johnathan). After some back and forth, price matching etc, they came up with a number less than online so we made the deal. They were also able to get it delivered quickly. I wanted to call out that they were both excellent to work with and were both very personable. We had a good time chatting while the numbers were being worked out and we feel like we got a great deal. I highly recommend and would even suggest asking for her specifically (Kleny) if you go to this store. Sincerely, happy customers.”
“A gentleman by the name of Edgar helped us and he was a true gentleman and excellent informative sales person. I would highly recommend asking for him because he is patient, friendly, no pressure and very knowledgeable. We purchased a high end mattress and adjustable base from Edgar just based on customer service. Melissa stepped in to help while Edgar was covering another location.”
“Nick was great!! Stopped in to try out a pillow and he had me set within 10 minutes. Wasn’t pushy at all, just got us what we needed and on our way. Thanks again!”
10AM - 9PM
33 NY-304, Nanuet
Mattress Stores
“We recently visited the Nanuet location and had a wonderful experience with Nicole L. She was knowledgeable, friendly, responsive and incredibly resourceful. She was the best sales associate we encountered in many years. We will definitely be requesting to work with her when we come back for any further items and referring her to our friends!”
10AM - 9PM
2350 Central Park Ave, Yonkers
Mattress Stores
“After shopping in a lot of stores I finally settled for Phoenix he was very attentive, nice, friendly and professional I even called him back to add to my order, glad I went with him.”
“We had a very positive experience. Our salesman was Charlie and he was thorough and knowledgeable without being pushy.
We did purchase our mattress there.”
“Service was amazing loved my brand new couches they came so quick the process was so easy and fast would definitely recommend this furniture spot to everyone !!!”
“My salesman Yehon could not have been more helpful. The store was having a big clearance sale, there were many customers. Still he took the time to move a sofa away from the wall at my request so I could see it before purchasing.”
“10/10 experience glad I was able to work with Eric he definitely went out his way to explain & show me every mattress until I found the perfect one very knowledgeable on all the products very professional & down to earth person if I can recommend this location & Eric to everyone I know I more than certainly am”
“Christopher explained our options for a King box spring for our new bedroom furniture set and made the process of making a decision so easy for us. Thank you, Christopher!”
10AM - 9PM
43 Hutton Ave Suite 101, Nanuet
Mattress Stores
“We worked with Cindy, we knew what we were looking for, she pointed us to the furniture that would work best for us with the space we had available. Getting delivery in Wednesday can't wait to complete our new home with this furniture.”
“I was very pleased with the customer service. The varieties and attention given to my needs were amazing. The cleanliness, the time spent with me and flexibility in delivery was outstanding. Ask for Josery and you will have the best deal! Vincent also helped out.”
“I had the pleasure of speaking with sales rep Shan and the store manager . Both were extremely knowledgeable and supportive. Making the right decisions can be challenging and they made it easier.”
10AM - 7PM
762 NJ-17 d2, Paramus
Mattress Stores
“we loved visiting the showroom. sean and Denise could not have been nicer . we never felt pressured to buy anything. we were just going to look but ended up purchasing our mattress and bed frame. we were sold!! highly recommend Saatva!
deb ryan”
“This is just so awesome to deal with Felix ..I walked in and told him exactly what I needed and he showed the exact thing… they were very nice and gentle and the delivery was amooth..”
“Bobby is the best! So pleasant, helpful and knowledgeable. Went above and beyond to make the sales and pickup process seamless and smooth. Would highly recommend!!”
“Dalton was the gentleman that helped me at bay plaza. He was professional, respectful to my needs and very friendly, I purchased all new kitchen appliances which were delivered at the exact window I was given . We were extremely happy with his professionalism that we returned and purchased a washer and dryer. Highly recommend. See Dalton for great service.”
“Just placed order after speaking with Gary'l on phone. I had many questions. He was patient, responsive, professional and very helpful. Excellent experience for me.... Gary'l was great!”
“We had a wonderful experience w/ D’hana at n Rt. 17 store- have purchased years ago, and needed to replace family- room furniture- she made a tremendous effort, was friendly and fun, and found us exactly what we were looking for!’
Always great customer service, and fine items!
Highly rec’d!!”
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“As I stated before John Flynn the salesperson made the whole process flawless and Luca and his assistant were wonderful today on my delivery, polite, efficient and accommodating. My entire experience from begin to end was top notch.
Mattress Firm has good people representing their company and I would recommend my friends and family looking for a mattress purchase to check them out first.”