Trustco Bank provides a professional and helpful hometown banking experience. Staff members are knowledgeable, friendly, and go above and beyond for clients. They are described as completely professional, extremely helpful, and quick to respond to questions. The bank offers services including home mortgages, home equity lines of credit, and CDs, often with competitive rates. The process for home buying and loans is made smooth and efficient, with staff providing clear explanations and diligent updates every step of the way. Clients highly recommend Trustco Bank for their lending and banking needs.
I have been a loyal customer for an extended period. The consistent excellence in customer service, coupled with the readily available products and promotions, has consistently provided a superior personal banking experience.
May 2026
I had the pleasure of working with Gina when applying for a mortgage. Gina was kind, thorough, patient and accessible for all my questions/ concerns and frantic emails. Gina was on top of every step of the process and held my hand throughout it all. I 100% recommend you speaking with Gina and the rest of the Trustco team.
May 2026
My husband and I recently bought our first home and got a mortgage from Trustco. Gina, the senior branch manager in Northvale, helped us at every step of the process. Her kindness and patience with us during a stressful, yet exciting time, were very much appreciated.
