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February 2024 by Renata M
Very helpful, unlike the branch on 14th Street in Hoboken
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January 2024 by Joanna Rodriguez
Amazing tellers, worked with Barbara and she was so friendly and helped me out with everything I needed.
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January 2024 by Lori StPierre
My daughter was moving back to the area to complete her masters program. We were having problems securing funds for a deposit on an apartment with her funds from a credit union in Colorado. Shortly before closing time, we entered your branch, and Barbara set us up with Lori for assistance. They were phenomenal in helping my daughter open up a checking account within minutes. We were able to get a cashier check to hold the apartment in time and came back the next day needing a larger cashiers check for a security deposit. Again, Barbara walked us through different options. Our credit union in Colorado had limits that prevented us from withdrawing the money on short notice. She pointed us in the right direction to get the matter resolved and finally the teller, Lindsey helped us for 20 minutes to obtain 3 different cashiers checks. All of these women showed exemplary customer service. They were very kind, patient and knowledgeable. Thank you thank you thank you!
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December 2023 by Eyedolized Brows
Super unprofessional. I have a business account that needed tending to and wanted to open another business account. I was misinformed by their employees and wasted my time TWICE to then be told noone can help me with my needs because the ONE banker on staff was busy. This ate up so much time that none of the surrounding Chase locations would accommodate me. This is crazy unprofessional especially since the mistake was on their end and was a waste of valuable time. I see how they treat their business accounts
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October 2023 by Raul Castellon
Worse service ever. I waited 15-20 minutes to open a checking account and representative came out and instead of asking who was next, he decided to take the next person walking in.I requested to speak to the manager and Patricia came out and got the worse attitude. Didn’t help or didn’t do anything about it. Don’t recommend that branch at all.
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September 2023 by Hannah S
This bank is unreliable. They never answer their phones. I suggest going to another branch.
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September 2023 by Marvin Reyes
Tried to cash a chase checkBut they change $10 fee for non costumer ?
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August 2023 by Cleanmyshorts David Trucchio
Their card reader to enter vestibule took my card at 8pm on July 31st 2023. I Go the following morning and they said they already shredded it and I needed to get a new card and pay $5 to get a new one quickly. No apologies and they asked for my ID and that wasn't good enough. They wanted my pass code. That wasn't enough either now they asked for my son's account number and security code on back of his card . this is terrible. I don't trust them. They said. Call customer service. I will call the BBB. The number to this bank is generic. Nobody ever picks up. You can't speak to bank manager ever. It goes to main menu. I always have to go personally there. Terrible bank. I'm cancelling my 2 accounts I had for 10yrs and going to Capitol one. I can't believe they stole my card then destroyed it and never notified me and made it impossible to get a new card smoothly and charging me money for it. Don't use this location the location is Bloomfield is 100 times better. Whoever manages this bank should be terminated
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June 2023 by Dennis T.
While the people that worked there were nice, the service was still pretty horrible. Stood around for 30 minutes waiting for a banker to complete my transaction. Can't imagine how long I would e waited if it was a busy day.
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May 2023 by Juan Serrano
Professional staff who always greet you with a smile. Facilities are modern, with drive thru and vestibule ATM's. Experienced and courteous staff are there to handle any issues you may have. Thank you.
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April 2023 by Edgar Soria
I had the worst experience at the Nutley location, I am a chase client with my personal account for more than 4 years, today I went to open a business account and the lady who attended me did it in a bad way, a chase worker should guide, teach and recommend the best service or product according to the client's need. The lady treated us in a very bad way (I hope it was not because we are Hispanic) she denied us the business account according to some questions she asked us, and she could not explain to us to answer them in the best way, later she asked to changed agents but the other person who was going to attend us did not have time to open a business account, they probably need more people in that branch, so if you are Hispanic and want to open a business account with Chase, think twice.
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January 2023 by Killian Ramsthaler
Amrik is the best! He helped me open both my business and personal banking accounts as well as credit cards. He made the process super smooth and easy. Very knowledgeable, intelligent, and funny guy. You’re guaranteed a great experience if he helps you.
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January 2023 by Dr. Penguin
Amrik is the best! He helped me open both my business and personal banking accounts as well as credit cards. He made the process super smooth and easy. Very knowledgeable, intelligent, and funny guy. You’re guaranteed a great experience if he helps you.
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January 2023 by Frank Tartaglia
I have done business at this Chase Branch several times over the past weeks. Every time I need to do business at a teller window a young lady named Lindsay serves me. She is very bright and personable and makes going to the bank a pleasure.
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January 2023 by Santy Cordero
Been with Chase over 15 years in different states, like how they take care of my business
