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December 2024 by Marlene High
What I love the most about Nutley Auto Care Center Inc. is that I know it's a business I can trust. And that's important to me because I don't know much about cars, and I've been deceived by more mechanics than I can count. That's unfortunately true.
My Rav4 is over 16 years old. I first went to Nutley Auto out of desperation, because I had just had a bad experience with a Lyndhurst mechanic who tried to cheat me. According to that guy, my rear brakes needed work. At Nutley Auto, Javid (owner) told me the brakes were fine, but several other parts were literally broken in pieces! Of course he showed them to me. But how did the other guy not see this?? Javid put my Rav4 back together, and it's 16 years old but driving like new. I love my Rav again.
I can think of many more instances where the owner, Javid, has proven himself trustworthy and a talented mechanic, but here's my favorite. My Rav had suddenly gotten noisier, so he took me for a test drive. When we were finished, he said, "There's nothing wrong. The sound is coming from the tires, but your tires are good, so don't worry about it." He could have made anything up and I would have believed him and paid for it! In fact, another mechanic had told me the tires needed replacing, but that was over a year ago and everything has been fine. Javid was right. And truthful.
I could give many more examples about Javid's talent, honesty, and caring for his customers as well as our cars, but I know people skip long reviews and everyone needs to know how great this business is!
๐๐๐๐๐ก๐๐ง๐๐๐ฌ ๐๐๐๐๐๐ฌ ๐ฅ๐๐๐ข๐ ๐ ๐๐ก๐๐๐.
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December 2024 by Roy Howson Jr
By the referral of a friend and after calling several places to inquire about getting my brakes done, I finally decided to get my brakes done here. As I dropped it, it was made pretty clear between Javid and I that I would mainly be looking to get brakes and rotors replaced for the front axil. Within the hour later, I received a call back from him stating that he test drove the vehicle and he noticed between 60-70 mph he would notice the vehicle pulling to one side.
Aside from him noting such a issue, in my mind Iโm thinking how thatโs a pretty fast speed to be doing a test drive and also wondering why it was necessary to test like that considering we already understand that weโre already changing the brakes and rotors, but ok, as long as Iโm getting it fixed I donโt suspect anything will go wrong. Later on in the day, I happen to notice that as Iโm at the stop sign or stop light now Iโm stepping on the gas pedal and it wonโt go forward. Instead, the engine is revving and not going anywhere. I called him back same day to let him know and he said to bring it back in for him to look at. After bringing it in, he test drives it and right away denies any responsibility for how this started when the problem didnโt start until I brought it in and โtook it for a test driveโ. With my car being considered a sports car, I understand The inclination to want to take it out for a test drive but now that the problem is so bad that I can barely drive it Itโs really a matter of dealing with The after result of your โtest driveโ So I can get my car back in regular driving condition, Otherwise, why would I bring my car in to get brakes done? If I personally had a transmission problem, Why would I jump to try to get my brakes fixed first when the transmission is a more serious problem? Thatโs insane. I only started having this issue after bringing it here and Iโm pretty disappointed that now I have to go through my insurance company to try have them resolve this issue. God knows I canโt believe I have to experience this but Iโm going to do my best to get this resolved!
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October 2024 by L Hagg
Took care of me on short notice. I have an older car that isn't made anymore. I know he can help me keep it running for a long time now and it won't Nickle and Dime me. Other places were complaining that my car was older... Saturn are cars too! Prices are competitive - THANK YOU!
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March 2024 by Joe Ghamandi
Use this shop for the first time, My experience was great, Javid is a great guy.
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August 2023 by Juan Antonio Serrano
Javid Khan is a first rate mechanic. He has a vast knowledge with foreign and domestic cars. I've known him for many years; repaired/tested my Hyundai cars and patiently explained his work. Mr Khan is a courteous and friendly gentleman. I've recommended him to all who ask. Thank you.
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June 2023 by Dayra Ferreira
Javid is the best mechanic! Honest, knowledgeable and very patient. Always does the repairs correctly and doesn't overcharge. Grateful to have found his shop !!!Services: General repairs & maintenance
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June 2023 by Chinwe Aniche-Hall
They installed a new alternator and battery in my car and gave me a 1yr warranty. The customer service was great. I would definitely recommend.
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February 2023 by Robert Urban
Excellent service. Job well done at a more than fair price. Extremely knowledgeable with both foreign and domestic cars.Services: Oil change
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January 2023 by Hector Leon
Very good god
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December 2022 by Lexx Skywalker
Hit a pothole in Nutley and this place was the closest. I am always cautious โ ๏ธ of going to new car repair shops, but had no choice.The owner was friendly knowledgeable and very fare. Paid less than what I would have paid if I went to the guys I know! Maybe I don't know them that well ?I would definitely recommend them for auto repair
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December 2022 by Melissa Kachel
Crooks! Very poor quality of work. Very expensive costs. I had to go back after my car was repaired and paid in full to hear that the issue couldn't be fixed!Also had to put a deposit down just to start work on the vehicle, this the only shop I've ever experienced that.They have a defensive attitude issue.Shotty work.Service: Steering & suspension replacement
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June 2022 by Ankush Kumar
My car had a flat. Team here was really understanding and waz able to accomodate. The tire is a non standard tire so got a detailed recommendation with good estimate. Really liked how team went above and beyond to find affordable option. Would totally recommend this place if you have car troubles.
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May 2022 by Eileen Conte
Great service and very reasonable prices.
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January 2022 by Um Yusuf bint AbuAbdullah Omar Ileiwat
MashaAllah Very professional. Explains every detail and is very thorough. So far I got my car fixed and my brothers car. Great work, great price. Thank you.
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January 2022 by DREAM HIGHER Lakhwinder k khan
Great prices! I love the professionalism and honesty. I got my car back in time.
